Genesys Cloud Queue Settings
Tuesday, September 21, 2021 10:00 AM – 10:30 AM PDT
In this webinar, we will discuss best practices for establishing skills-based routing on the Genesys Cloud platform.
Genesys Cloud WEM and the 2021 Transformation
Tuesday, September 28, 2021 10:00 AM – 10:30 AM PDT
Come see the latest developments and releases from our product management on Genesys Cloud WEM and the value it brings to your customers.