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Inflow Communications is a global leader dedicated to knowledge sharing and innovative solutions for business communications. Inflow certified webinars are designed for professionals who are looking to improve business communications through best practices and innovation.
Genesys 101: User Training
Thursday, December 3, 2020 10:00 AM – 10:30 AM PDT
Join us for an overview of how to use the Genesys Cloud client.
Genesys Cloud: How to Restore Roles to Defaults
Tuesday, December 8, 2020 10:00 AM – 10:30 AM PDT
In this session, we will walk through best practices for restoring agent roles to default.
Contact Center Trends for 2021: Where Are You Going?
Tuesday, December 15, 2020 10:00 AM – 10:30 AM PDT
In this webinar, we will discuss the latest trends in contact center technology and how your organization can leverage them in 2021.