Register now for a complimentary webinar
Inflow Communications is a global leader dedicated to knowledge sharing and innovative solutions for business communications. Inflow certified webinars are designed for professionals who are looking to improve business communications through best practices and innovation.
Bot Workshop: Customer Engagement Experience
Thursday, March 4, 2021 10:00 AM – 10:30 AM PDT
In this workshop, we will demonstrate ways to improve your customer engagement through the use of bots with your Genesys Cloud contact center.
Mitel Admin Training: Making the Move to SIP
Tuesday, March 9, 2021 10:00 AM – 10:30 AM PDT
In this session, we will walk through everything you need to get started with SIP trunking.
RingCentral Presents: Leif Babin – Champion the Leader Within. Adapt to Win.
Thursday, March 11, 2021 12:00 – 2:00 PM PDT
Join retired U.S. Navy SEAL Officer and sought-after author of Extreme Ownership, Leif Babin and the Echelon Front team for this one-of-a-kind training event. Whether tenured or new to leadership, enable and enhance your individual leadership potential to transform and thrive in today’s challenging, ever-changing business environment. Babin will advise attendees on how to leverage ‘The Laws of Combat’ and ‘Mindset for Victory’ while balancing potential dichotomies. Following this 90-minute feature presentation and live Q&A, attendees are encouraged to participate in one of three 30-minute breakout sessions of their choice.
Mitel: Transitioning to Virtual Switches
Tuesday, March 16, 2021 10:00 AM – 10:30 AM PDT
In this webinar, we will discuss best practices for transitioning your hardware to virtual switches on the Mitel platform.
Data Workshop: Genesys Cloud & Brightmetrics Participant Data
Tuesday, March 23, 2021 10:00 AM – 10:30 AM PDT
In this workshop, we will demonstrate how to use Brightmetrics reporting tools to gain insights into participant data.
Data Workshop: Genesys Cloud & Brightmetrics Participant Data
Thursday, March 25, 2021 10:00 AM – 10:30 AM PDT
In this workshop, we will demonstrate how to use PureInsights reporting tools to create a deeper view into participant data.