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Inflow Communications is a global leader dedicated to knowledge sharing and innovative solutions for business communications. Inflow certified webinars are designed for professionals who are looking to improve business communications through best practices and innovation.
Contact Center Basic Admin Training: Setting Up Services
Tuesday, September 15, 2020 10:00 AM – 10:30 AM PDT
In this session, we will walk through how to set up services for your contact center.
Customer Engagement: A Success Story Using Adjacent Technologies
Tuesday, September 22, 2020 10:00 AM – 10:30 AM PDT
In this webinar, we will discuss how to create a seamless customer engagement strategy by leveraging adjacent contact center technologies.
Microsoft Teams Integrations with Various Platforms
Thursday, September 24, 2020 10:00 AM – 10:30 AM PDT
In this webinar, we will discuss how Microsoft Teams integrates with your Mitel, RingCentral, and Genesys platform.
The State of Unified Communications as a Service (UCaaS) in 2020
Tuesday, September 29, 2020 10:00 AM – 10:30 AM PDT
In this webinar, we will cover the players and trends in the evolving UCaaS landscape.
Using Microsoft Teams as Your Cloud PBX
Thursday, October 1, 2020 10:00 AM – 10:30 AM PDT
If you’ve determined Microsoft Teams provides the functionality you need for your communications system; how do you best use it? In this webinar, we will cover the pros/cons of using MS Teams as a PBX as well as licensing, dialtone, and PBX capabilities.
Using Microsoft Teams and Your Mitel PBX
Wednesday, October 7, 2020 10:00 AM – 10:30 AM PDT
You’re happy using Microsoft Teams for meetings, messaging and collaboration, but have an on-premise PBX you’d like to leverage along with it; how do you do that? In this webinar, we will cover the pros and cons of using MS Teams with your Mitel PBX as well as licensing, extension dialing between platforms, and more.
Microsoft Teams + Cloud PBX
Wednesday, October 14, 2020 10:00 AM – 10:30 AM PDT
You’d like your end-users to have Microsoft Teams as their singular communications client, but aren’t satisfied with the PBX capabilities of Teams; what do you do? In this webinar, we will cover the pros and cons of using Microsoft Teams with a cloud PBX platform.