Blog

Special Offer for New Inflow Customers: Get Tickets AND Airfare to Oregon Ducks vs. USC

For a limited time, Inflow Communications is offering new customers a chance to catch the Oregon Ducks as they take on the University of Southern California football team IN sunny southern California!

ShoreTel® Receives Highest Rating in Gartner® MarketScope Report

ShoreTel® Unified Communication solution for small-to-medium businesses has just received a "Strong Positive" rating in Gartner®'s 2012 Unified Communications for SMB MarketScope Report, the highest rating given by the Technology Research Group. Small to medium sized businesses, for this report, are defined as organizations with between 20 and 499 employees.

Inflow Introduces New Referral Partner Program

Your referrals are our best compliments, and we want to take a minute to say thank you with the new Inflow Communications Referral Partner program.

ShoreTel® Announces New Unified Communications Software Version 13

ShoreTel® announced its most impressive Unified Communications software to date this month with the release of ShoreTel® 13.

Tips and Tricks – Quality of Service

Voice and video traffic is time-sensitive. Packets encapsulating voice and video traffic must traverse the network in a timely manner, encounter minimal packet loss, arrive in sequence, and always have adequate bandwidth. Anything short of this will result in poor voice and video quality and dropped calls. Quality of Service (QOS) is a mechanism on the network that provides voice and video traffic a higher priority over traffic that is less time-sensitive like web and email.

Inflow Communications deploys ShoreTel Unified Communications Internationally to Singapore

Inflow Communications recently deployed a ShoreTel VoIP Business phone system for Fluidigm Corporation, headquartered in South San Francisco, California. The initial phase of the project involved installing a 170-phone ShoreTel Unified Communication system in California last winter. In August, Inflow Communications extended the capabilities of the single-image ShoreTel system into Fluidigms manufacturing facility in Singapore.

Inflow Communications Completes a Five-year ShoreTel® Unified Communications Project for Silverton Hospital

Inflow Communications, the Northwest’s leading provider of ShoreTel® VoIP technology, recently completed migrating Silverton Hospital and all of it’s clinics to the ShoreTel phone system. Almost 5 years ago, Silverton Hospital and Inflow integrated a ShoreTel® VoIP phone system with their current Executone phone system and deployed ShoreTel to their newly-built Wellsprings facility in Woodburn, Oregon.

Unified Communications and Application Integration

I’m always stressing to my customers that they need to leverage their business phone system as a business-productivity tool. As you begin your research to replace your phone system, don’t just see it as an office-commodity product (like a fax machine); try to understand how the technology can align itself with your business. Along with leveraging your new VoIP phone system for voice, video, presence management, Instant Messaging, etc, how can it possibly integrate to your business applications?

A Decentralized World and How Unified Communications Keeps Pace:

The traditional enterprise model focused primarily on a central headquarters; satellite branches were an afterthought.

Inflow Communications Deploys a ShoreTel® VOIP phone system for Mt. Hood Meadows Ski Resort

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Inflow Communications worked with Mt. Hood Meadows to deploy a ShoreTel® Unified Communications system. The problems that had to be solved:

Unified Communications and Mobility – The Death of the VoIP Handset Part 3

I’m very excited about ShoreTel®’s mobility products. Beyond a potentially very quick ROI, it has the following benefits:

Unified Communications and Mobility – The Death of the VOIP Handset Part 2

ShoreTel has just released their “ShoreTel Mobility” suite of products. This provides the following functionality: