Blog

ShoreTel® Customer Loyalty is #1 With IT Decision-Makers

Did you know ShoreTel® is rated among the very highest IP telephony vendors when it comes to customer loyalty, service and value?

Align Needs with Technology for Best Unified Communications Experience

Unified communications is awesome. Combining voice, e-mail, IM, video and even mobile devices with a single interface streamlines business communications on the whole and provides a platform to improve internal collaboration and enhance customer service.

ShoreTel® Receives "Strong Positive" from Gartner for 4th Consecutive Year

This week it was announced that ShoreTel® has once again received a "Strong Positive" rating from Gartner Research in the group's new Marketplace for Unified Communications for SMB Market, North America Report.

ShoreTel® Version 13.1 is Now Generally Available for all Unified Communications Customers

ShoreTel®'s new Version 13.1 software release is ready for the public! The company announced earlier this week that the new release is now widely available for new orders as well as current customer upgrades.

Inflow is Now a Certified ShoreTel® Gold Champion Partner!

This past month, Inflow was honored to be named as a ShoreTel® certified Gold Champion Sales Partner. This is an awesome accomplishment, as it is the highest level possible to reach as a ShoreTel® VoIP business phone system sales partner. Factors that are considered in making this designation include high customer satisfaction, comprehensive staff training and technical expertise, and an innovative sales process that has led to Inflow becoming a leader in the VoIP business phone and Unified Communications sector.

We're Growing! Inflow Has Expanded VoIP and Unified Communications Coverage in San Francisco

Inflow has expanded VoIP business phone systems and video conferencing services in the San Francisco area, with a new partnership with San Francisco VoIP provider, Ketchum Integration.

Inflow Communications Makes Top 30 List of ShoreTel Sales Partners for 2012

This past week, ShoreTel partners from around the world landed in Orlando, Florida for the 2012 Champion Partner Conference. This annual event brings thousands of ShoreTel resellers, technology partners and industry analysts together to explore new technologies and innovations for the coming year.

New Vidyo® Video Conferencing Solution Offers Higher Quality HD Video Capabilities

The new technology will begin shipping in December and supports interoperability between legacy and new generation unified communications customers. The newly released system provides up to 1080p30 encode and 1440p60 decode.

Inflow Receives ShoreTel®'s Outstanding Customer Achievement Award for 2012

Great news! The award follows the results of an independently administered survey of current Inflow customers who, we are happy to report, gave us an overwhelming 98% satisfaction rating on installations since the beginning of 2012. The score reflects responses regarding Inflow's response times, technical competency (Inflow employs the most experienced tier-3 ShoreTel® support engineers in the Northwest!), training, and our unique sales process.

Can MS Lync™ Help Improve Your Organization's Efficiency?

With the simple and intuitive MS Lync™ interface, your users are now able to access many of the MS Office programs they are already familiar with--including Outlook, Word and even SharePoint. That familiar look and feel promises to help smooth out pesky learning curves and speed up the adoption of Unified Communications within your organization, making the transition between VoIP phone system, video conferencing, IM and email more seamless than ever before.

ShoreTel® Announces Release of Mobility 5.0 for Improved Access to UC on Android Devices

ShoreTel's Mobility solution was designed to offer smartphone and tablet users access to existing enterprise ShoreTel® Unified Communications from their preferred device, making BYOD (Bring Your Own Device) easier and addressing some of the key challenges faced with providing mobile communications integration with PBX and Unified Communications systems.

We Love Feedback! Hear from Unified Communications Customer SagaCity Media

At Inflow we believe some of the best advice potential customers can receive comes from other people who have already gone through the process of switching to a ShoreTel® IP phone system.