Blog

Inflow Communications Completes a Five-year ShoreTel® Unified Communications Project for Silverton Hospital

Inflow Communications, the Northwest’s leading provider of ShoreTel® VoIP technology, recently completed migrating Silverton Hospital and all of it’s clinics to the ShoreTel phone system. Almost 5 years ago, Silverton Hospital and Inflow integrated a ShoreTel® VoIP phone system with their current Executone phone system and deployed ShoreTel to their newly-built Wellsprings facility in Woodburn, Oregon.

Inflow Communications Hits the Slopes Again Installing an Enterprise-Class, ShoreTel®, VoIP Phone System for Mt. Bachelor Ski Resort

When Mt. Bachelor Ski Resort, located near Bend, Oregon, needed to upgrade their business phone system they looked to Inflow Communications and ShoreTel for answers.

Unified Communications and Application Integration

I’m always stressing to my customers that they need to leverage their business phone system as a business-productivity tool. As you begin your research to replace your phone system, don’t just see it as an office-commodity product (like a fax machine); try to understand how the technology can align itself with your business. Along with leveraging your new VoIP phone system for voice, video, presence management, Instant Messaging, etc, how can it possibly integrate to your business applications?

A Decentralized World and How Unified Communications Keeps Pace:

The traditional enterprise model focused primarily on a central headquarters; satellite branches were an afterthought.

R & D – An Important Factor in Determining what Unified Communication Manufacture to Go with

A business phone system / Unified Communication investment should last your organization 10-15 years. This is why it is so important to evaluate your prospective manufactures’ R&D commitment to the VoIP platform they’re proposing. Examples of things to look for:

ShoreTel® Releases a New and Improved Audio and Web Conference Bridge

Well, not quite yet – it’s slated to ship in June or July. I’m excited though. I’m excited because, depending on the configuration, it’s VERY cost effective. Now more than ever, it is easier for organizations to generate a very compelling Return on Investment (ROI) by deploying next-generation Unified Communication / Business Phone System technologies.

Inflow Communications Deploys a ShoreTel® VOIP phone system for Mt. Hood Meadows Ski Resort

Inflow Communications worked with Mt. Hood Meadows to deploy a ShoreTel® Unified Communications system. The problems that had to be solved:

Integrating ShoreTel Unified Communications Platform with Microsoft OCS

So the 10,000 pound elephant in the Unified Communications room is Microsoft and their Office Communications Server (OCS). Between their OCS and Exchange platforms, they are now providing IP telephony, Integrating Messaging, conferencing, voicemail, and presence capabilities. Organizations can acquire this functionality via Microsoft’s standard Client Access License (CAL) model.