Blog

Meet the Inflow Team at Seattle Interface 2014

Want to stay current with the technology that runs your business and secures your operational infrastructure? We've got just the place for you! Join Inflow today at the Seattle Interface 2014 show at the Washington Convention Center.

ShoreTel® Customer Loyalty is #1 With IT Decision-Makers

Did you know ShoreTel® is rated among the very highest IP telephony vendors when it comes to customer loyalty, service and value?

Video: How To Change Your ShoreTel® Auto Attendant Greeting

Want to change your ShoreTel® auto attendant greeting? Nick explains how to do just that in this step-by-step video tutorial.

ShoreTel® Mobility 8: Keep Employees Connected with Mobile-Enabled Video Conferencing

ShoreTel® is going big on mobile video conferencing this month with the release of major updates to its ShoreTel® Mobility 8 software.

Video: Learn How To Report Trunk Activity in ShoreTel® Director

This screencast demonstration from Nick demonstrates the reporting features found in ShoreTel® Director. Easily generate reports on trunk activity--a very helpful feature for call center reporting and maintenance of your phone system needs.

Video: Resetting Your Password in ShoreTel® Director

A quick how to video on reseting Client and Voicemail passwords within the ShoreTel® Director software. Brought to you by the ShoreTel® Unified Communications experts at Inflow Communications.

Watch the Video Tutorial: How to Set Up ShoreTel® Director System Administrator and Assigning Roles

Nick provides guidance in this video tutorial on setting up system admins and assigning roles in the ShoreTel® Director software.

How To Setup ShoreTel® Director Email Notifications for System Events. Watch the video to learn more!

This video tutorial is provided by Inflow Communications and is part of our nine video series designed to help our customers get the most out of their ShoreTel® unified communications.

Learn more about ShoreTel® Voicemail and Email Integration. Watch the Video!

This ShoreTel® tutorial is delivered by Nick of Inflow Communications as part of our new nine video series designed to help you get the most out of your ShoreTel® unified communications system.

ShoreTel® Receives More High Praise for its Premise UC&C Solution

ShoreTel® has received praise once again for its on-premises unified communications, this time in a report from Forrester Research, Inc. that has named ShoreTel® as a “Strong Positive” in On-Premise UC&C.

New Video Tutorial Explores ShoreTel® Director Reporting Capabilities

Included as part of your new ShoreTel® unified communications, the ShoreTel Director is a web-based user interface dashboard designed to help you manage your system effectively.

New Video Shows You How to Manage the ShoreTel® Communicator Call Manager

In this video you will learn to: Add, edit, and remove contacts Place alerts that let you know when contacts are available Choose how to play and respond to voicemails via phone or computer Forward calls to another user if you are unavailable Forward call from your desk to a mobile device