Blog

On Site VoIP with Unified Communications Applications in the Cloud: The Chocolate-Vanilla Swirl of Hybrid Unified Communications

One of the major case-in-point examples that you don’t need to choose either an On Site VoIP or a Cloud communications model is using both at once. The On Site VoIP System with Unified Communications Applications in the Cloud is a great example of ways you can benefit from both models and that there’s really no need to choose one over the other.

ShoreTel 13.2 Release: Full Feature List

Earlier this year, we did a post reviewing some of the new features included in ShoreTel®'s newest 13.2 software release. Based on popular demand, we are expanding on that earlier post with a FULL LIST of all of the new software features included in ShoreTel 13.2.

Making the Call Center More Productive with ShoreTel®'s Call Center Solutions

Global Biotech Tools company Fluidigm Corporation has two offices in San Francisco and Singapore; maintaining a reliable enterprise communication system for the two distant locations is crucial for the company's success. After completion of a 200-seat ShoreTel® Unified Communications system at Fluidigm’s San Francisco offices, Inflow staff traveled to Singapore to complete installation of a ShoreTel® web and audio conference bridge to help the company reduce conference call expenses and improve collaboration with Fluidigm vendors, customers and employees worldwide.

We're Growing! Inflow Has Expanded VoIP and Unified Communications Coverage in San Francisco

Inflow has expanded VoIP business phone systems and video conferencing services in the San Francisco area, with a new partnership with San Francisco VoIP provider, Ketchum Integration.

Inflow Communications Makes Top 30 List of ShoreTel Sales Partners for 2012

This past week, ShoreTel partners from around the world landed in Orlando, Florida for the 2012 Champion Partner Conference. This annual event brings thousands of ShoreTel resellers, technology partners and industry analysts together to explore new technologies and innovations for the coming year.

Inflow Receives ShoreTel®'s Outstanding Customer Achievement Award for 2012

Great news! The award follows the results of an independently administered survey of current Inflow customers who, we are happy to report, gave us an overwhelming 98% satisfaction rating on installations since the beginning of 2012. The score reflects responses regarding Inflow's response times, technical competency (Inflow employs the most experienced tier-3 ShoreTel® support engineers in the Northwest!), training, and our unique sales process.

Can MS Lync™ Help Improve Your Organization's Efficiency?

With the simple and intuitive MS Lync™ interface, your users are now able to access many of the MS Office programs they are already familiar with--including Outlook, Word and even SharePoint. That familiar look and feel promises to help smooth out pesky learning curves and speed up the adoption of Unified Communications within your organization, making the transition between VoIP phone system, video conferencing, IM and email more seamless than ever before.

ShoreTel® Announces Release of Mobility 5.0 for Improved Access to UC on Android Devices

ShoreTel's Mobility solution was designed to offer smartphone and tablet users access to existing enterprise ShoreTel® Unified Communications from their preferred device, making BYOD (Bring Your Own Device) easier and addressing some of the key challenges faced with providing mobile communications integration with PBX and Unified Communications systems.

Support Mobile Employees with ShoreTel®'s Mobile Unified Communications

The smartphone is finally reaching the enterprise level, as businesses strive to support a mobile workforce that can often span around the globe and include workers who may spend little or no time attached to a “traditional” office setup.

We Love Feedback! Hear from Unified Communications Customer SagaCity Media

At Inflow we believe some of the best advice potential customers can receive comes from other people who have already gone through the process of switching to a ShoreTel® IP phone system.

ShoreTel® Receives Highest Rating in Gartner® MarketScope Report

ShoreTel® Unified Communication solution for small-to-medium businesses has just received a "Strong Positive" rating in Gartner®'s 2012 Unified Communications for SMB MarketScope Report, the highest rating given by the Technology Research Group. Small to medium sized businesses, for this report, are defined as organizations with between 20 and 499 employees.

ShoreTel® Announces New Unified Communications Software Version 13

ShoreTel® announced its most impressive Unified Communications software to date this month with the release of ShoreTel® 13.