Video: How To Change Your ShoreTel® Auto Attendant Greeting

Want to change your ShoreTel® auto attendant greeting? Nick explains how to do just that in this step-by-step video tutorial.

Video: Learn How To Report Trunk Activity in ShoreTel® Director

This screencast demonstration from Nick demonstrates the reporting features found in ShoreTel® Director. Easily generate reports on trunk activity--a very helpful feature for call center reporting and maintenance of your phone system needs.

Video: Resetting Your Password in ShoreTel® Director

A quick how to video on reseting Client and Voicemail passwords within the ShoreTel® Director software. Brought to you by the ShoreTel® Unified Communications experts at Inflow Communications.

Watch the Video Tutorial: How to Set Up ShoreTel® Director System Administrator and Assigning Roles

Nick provides guidance in this video tutorial on setting up system admins and assigning roles in the ShoreTel® Director software.

How To Setup ShoreTel® Director Email Notifications for System Events. Watch the video to learn more!

This video tutorial is provided by Inflow Communications and is part of our nine video series designed to help our customers get the most out of their ShoreTel® unified communications.

Learn more about ShoreTel® Voicemail and Email Integration. Watch the Video!

This ShoreTel® tutorial is delivered by Nick of Inflow Communications as part of our new nine video series designed to help you get the most out of your ShoreTel® unified communications system.

ShoreTel® Receives More High Praise for its Premise UC&C Solution

ShoreTel® has received praise once again for its on-premises unified communications, this time in a report from Forrester Research, Inc. that has named ShoreTel® as a “Strong Positive” in On-Premise UC&C.

New Video Tutorial Explores ShoreTel® Director Reporting Capabilities

Included as part of your new ShoreTel® unified communications, the ShoreTel Director is a web-based user interface dashboard designed to help you manage your system effectively.

New Video with Inflow President Travis Dillard

A brand-new video featuring Inflow's President Travis Dillard has arrived just in time for the holidays!

Unified Communications and Application Integration

I’m always stressing to my customers that they need to leverage their business phone system as a business-productivity tool. As you begin your research to replace your phone system, don’t just see it as an office-commodity product (like a fax machine); try to understand how the technology can align itself with your business. Along with leveraging your new VoIP phone system for voice, video, presence management, Instant Messaging, etc, how can it possibly integrate to your business applications?

It’s Not Just a Phone System

Inflow continually strives to provide communications technology solutions that solve our customers’ business challenges. It’s important to not to see a business phone system as just that – a phone system.