Blog

closing the loop - contact center

Ramping Up: Deploying a Phone System that Works for Remote Employees

By Travis Dillard, President of Inflow Communications What if you were challenged by your CEO to hire a significant number of new employees within the next six months? He or she would want you to find the right talent that will do the jobs exceptionally well and meet the demands of your growing business. As…
ShoreTel Connect Reliability

ShoreTel Connect: Top to Bottom Reliability

By Travis Dillard, Inflow Communications Just because it's new, doesn't mean it isn't an ol' reliable. And in today's world, that's not easy to find. With all the technology privacy breeches, leaks and general tech problems, finding a new, sleek system that also offers reliable and secure service…
ShoreTel Connect

ShoreTel Connect: Making Meetings Matter

By Travis Dillard, Inflow Communications Ah, the dream of working remotely. We’d be lying if we didn’t admit that we’ve once fantasized, while working in a cubicle in the middle of a corporate center, about working remotely, from home, from a coffee shop, from the beach…And working remotely…
shoretel connect

Why Say Hello to ShoreTel Connect?

By Mike Dolloff, Inflow Communications Sales Director We have seen it time and time again – there is nothing like a new product to get people excited. And in our line of work, we see new products and new configurations on old services day in and day out. But what gets us really excited is exceptional…

Choosing the Right Hybrid Communications System

By Travis Dillard, Inflow Communications Knowing and understanding your company needs, how to make sure they align with the right UC vendor, is key to any business unified communication success. As a ShoreTel unified communication provider, we’ve seen first hand how a company’s communication style…

Inflow Communications Makes Top 30 List of ShoreTel Sales Partners for 2012

This past week, ShoreTel partners from around the world landed in Orlando, Florida for the 2012 Champion Partner Conference. This annual event brings thousands of ShoreTel resellers, technology partners and industry analysts together to explore new technologies and innovations for the coming year.

ShoreTel® Announces Release of Mobility 5.0 for Improved Access to UC on Android Devices

ShoreTel's Mobility solution was designed to offer smartphone and tablet users access to existing enterprise ShoreTel® Unified Communications from their preferred device, making BYOD (Bring Your Own Device) easier and addressing some of the key challenges faced with providing mobile communications integration with PBX and Unified Communications systems.

Support Mobile Employees with ShoreTel®'s Mobile Unified Communications

The smartphone is finally reaching the enterprise level, as businesses strive to support a mobile workforce that can often span around the globe and include workers who may spend little or no time attached to a “traditional” office setup.

We Love Feedback! Hear from Unified Communications Customer SagaCity Media

At Inflow we believe some of the best advice potential customers can receive comes from other people who have already gone through the process of switching to a ShoreTel® IP phone system.

Unified Communications and Mobility – The Death of the VoIP Handset Part 3

I’m very excited about ShoreTel®’s mobility products. Beyond a potentially very quick ROI, it has the following benefits:

Unified Communications and Mobility – The Death of the VOIP Handset Part 2

ShoreTel has just released their “ShoreTel Mobility” suite of products. This provides the following functionality:

Unified Communications and Mobility – The Death of the VOIP Handset Part 1

Nearly one-third of US homes don’t have land lines. 50% of those households, ages 25-29, don’t have land lines. A new Gartner Report says that, by 2012, 23% of workers using corporate mobile devices won’t even have a desk phone.