Blog

What’s New with ShoreTel® Release 12?

ShoreTel® now supports up to 20,000 users under a single system image. ShoreTel® Releases the SA-100 Appliance. This appliance hosts the latest ShoreTel® web and audio conferencing application with provides additional features like secure Instant Messaging, desktop sharing, Outlook™ scheduling integration, and recording.

R & D – An Important Factor in Determining what Unified Communication Manufacture to Go with

A business phone system / Unified Communication investment should last your organization 10-15 years. This is why it is so important to evaluate your prospective manufactures’ R&D commitment to the VoIP platform they’re proposing. Examples of things to look for:

ShoreTel® Releases a New and Improved Audio and Web Conference Bridge

Well, not quite yet – it’s slated to ship in June or July. I’m excited though. I’m excited because, depending on the configuration, it’s VERY cost effective. Now more than ever, it is easier for organizations to generate a very compelling Return on Investment (ROI) by deploying next-generation Unified Communication / Business Phone System technologies.

ShoreTel releases the IPhone Mobile Call Manager Application in Release 11

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It’s here and ready for deployment in ShoreTel 11. Download it for free at the IPhone app store. However you MUST have ShoreTel’s Mobile Access license. By the way, for new customers over 50 phones, ShoreTel is giving its Mobile Call Access License and Professional Call Manager License away. Get the following now on your IPhone:

SIP Trunks Without an IP PBX

Can this be done? We're doing it. By using third party equipment, we can terminate SIP trunks and convert back to traditional PRI signaling. This extends the benefits of SIP trunking to those that don't want to upgrade their PBX yet.