https://www.inflowcomm.com/wp-content/uploads/2013/12/6399469621_e70b483d6b_b-1.jpg 681 1024 Inflow Communications https://www.inflowcomm.com/logo/inflow_logo.png Inflow Communications2016-07-26 05:19:522018-10-22 02:39:50The Contact Center Edge: Customer Satisfaction and Retention
By Travis Dillard, Inflow President This recent blog post from ShoreTel is saying something that can’t be said enough. Your contact center is your strongest asset in your overall customer satisfaction story. It also points to this fantastic infographic which shows in real numbers how valuable…
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By Travis Dillard, Inflow Communications I’ve said it before and I’ll say it again. Its time to stop looking at your contact center as just a phone system. Your contact center can be your ticket to success if you know how to leverage it. Integrating your existing data and likely, your most valuable…
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By Travis Dillard, Inflow Communications We were listed in ShoreTels Circle of Excellence just a month ago and now were excited to announce that weve been awarded the highest available level in the ShoreTel Champion Partner Program, Platinum. Based on a combination of technical certification, demonstration…
https://www.inflowcomm.com/wp-content/uploads/2015/12/4.jpg 200 200 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 21:25:032018-10-22 03:32:58A Thank You Note to (Unified) Communications
At Inflow, were grateful for a lot of things, and at the root of it, its all about communication. From communicating 24/7/365 with our customers, to our engineers communicating an innovative new product coming down the pike or simply, our ongoing communications and partnership with ShoreTel and other ShoreTel resellers throughout the country.
https://www.inflowcomm.com/logo/inflow_logo.png 0 0 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 21:21:502018-10-22 03:38:14Simple Questions Answer Critical Needs
You don’t want to start off a great system with a great vendor only to find out you’re not “covered” when disaster strikes. In many ways, choosing the right vendor is like choosing the right car or home insurance. If you live in Kansas, you’re probably not going to need hurricane damage but what about tornado damage?
https://www.inflowcomm.com/logo/inflow_logo.png 0 0 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 21:15:422018-10-22 03:47:25Collaborative Contracts: The Key to Unlocking Funding for Your School District
If you haven’t read the first two articles in this series, you’ve missed a breakdown of why antiquated phone systems and student safety don’t mix, and a real-world illustration of how a next-generation unified communications system can dramatically improve student safety.
https://www.inflowcomm.com/wp-content/uploads/2015/10/all-cloud-with-local-gateway.png 321 550 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 21:10:332018-10-22 03:49:49Cloud VoIP with Locally Survivable Gateways is Voted Most Popular Hybrid Model
When there are a lot of options, it’s hard to know where to start – especially with something as complex as Hybrid Unified Communications. My clients often like to hear case studies or want to know what model is the most popular among my clients before landing on a successful Hybrid Unified Communications model for their business.
https://www.inflowcomm.com/logo/inflow_logo.png 0 0 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 21:09:552018-10-22 03:50:06Solving Real World Problems with 3 Point Communication Analysis
In a world where communication changes rapidly, it's no surprise when large companies run into issues of communication gaps, burned out IT staff, disparate communication tools making work frustrating for traveling staff, remote offices left on a "communication island" and overall, a loss of holistic, internal business communications.
https://www.inflowcomm.com/wp-content/uploads/2015/10/blog-onsite-voip.png 443 550 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 21:04:402018-10-22 03:53:00On Site VoIP with Unified Communications Applications in the Cloud: The Chocolate-Vanilla Swirl of Hybrid Unified Communications
One of the major case-in-point examples that you don’t need to choose either an On Site VoIP or a Cloud communications model is using both at once. The On Site VoIP System with Unified Communications Applications in the Cloud is a great example of ways you can benefit from both models and that there’s really no need to choose one over the other.
https://www.inflowcomm.com/wp-content/uploads/2015/09/blog-not-all-same.png 276 600 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 21:02:262018-10-22 03:53:27They are NOT all the same – What You Need to Know Before Choosing a Hybrid Unified Communications Model
Unified Communications as a Service (UCaaS) will represent about 50 percent of the Global VoIP market in five years. What direction should you go? Analysts predict that the future global IP telephony market will be a 50/50 split between organizations using cloud VoIP or On Site VoIP / On Premises VoIP.
https://www.inflowcomm.com/wp-content/uploads/2015/09/FB_image.jpg 612 894 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-12-08 20:51:332018-10-22 03:54:16Inflow & Beaverton School District Making Schools Safer!
Unseen and behind all the activities, classroom learning, and assemblies of the Beaverton School District, will be a silent and secure new guard throughout the school system. Inflow Communications has installed more than a new telecommunications system, provided by the passage of a $680 million school bond last year.
https://www.inflowcomm.com/logo/inflow_logo.png 0 0 Brendan Polk https://www.inflowcomm.com/logo/inflow_logo.png Brendan Polk2015-10-07 13:58:412018-10-22 04:12:123 Ways Phone Systems Dramatically Improve Student Safety
Prior to 2015, leaders within the Beaverton School District would have told you that their phone system was a detractor of school safety, rather than a tool that could be used to improve it. Because of an outdated design, if an emergency occurred there was a chance responders would show up at the wrong location, let alone have detailed information on where exactly the call originated.