Blog

"They provide a superior product, superior design and superior recommendations..."

We can’t thank Mark enough for taking the time to share his experience working with Inflow Communications to transition from an aging PBX phone system to a VOIP phone system from ShoreTel®. This video is a testament to the ideals and core values that we operate by everyday.

New ShoreTel® 14.2 Release Brings Customized UC to Businesses of All Sizes

ShoreTel® has just released the new ShoreTel® 14.2 and businesses of all sizes now have something to get very, very excited about.

Align Needs with Technology for Best Unified Communications Experience

Unified communications is awesome. Combining voice, e-mail, IM, video and even mobile devices with a single interface streamlines business communications on the whole and provides a platform to improve internal collaboration and enhance customer service.

Why Companies Are Choosing the Cloud for Customer Service

For the past two years, we’ve seen a dramatic increase in companies who are not only opting to move to hosted VoIP phone system, but are also increasingly choosing to move their contact centers to a hosted solution as well.

The Best of Premise and Cloud ShoreTel® Unified Communications with Inflow Freedom

We know that a lot of businesses today are being forced to choose--between hosted unified communications or premise-based solutions--but we also know that even though both offer real communications advantages, they can also feel entirely too restrictive.

New ShoreTel® Dock Offers Improved Mobile Unified Communications Experience

This week ShoreTel® announced the arrival of the new business-grade ShoreTel® Dock, a hardware device that combines iPhones and iPads with ShoreTel®'s Mobility App to offer users the convenience and ease of a desktop phone.

Go Further with Inflow's Signature 3-Point Communications Analysis

Sure, there are plenty of companies out there providing VoIP business phone services. But there's a lot more to creating a communications strategy than a telephone.