Support & Maintenance

We’re Your Sharp Shooters When You Need Trouble Shooting

We love our products and know you will too – we want to make sure your ShoreTel system and your Contact Center operates at peak performance. By offering flexible maintenance and support plans, we provide 24/7 support and frequent system upgrades to make sure your system shines. 

Total Protection Package

Sadly, we live in a world where servers go down and systems fail – nothing breaks our hearts more. Except not backing up your server for these instances!

With our Total Protection Package you can rest easy knowing your ShoreTel servers and infrastructure are securely backed up

Inflow Analytics

Your ShoreTel System is collecting Real Time Data at every single phone call. It has never been easier to collect world class data at one single place.

  • Manage Employee Productivity and Set Realistic Goals
  • Understand Your Customer Experience
  • Powerful, Real Time Data in the Hands of the Right People