Speed of response. Communicating with urgency. Speed of resolution.
Unfiltered, real-time data directly from our help desk system. This is how much we trust our team!
Customer Support Comments
Most recent survey responses from our customers
I’m so thankful for all the help the team gave me. Kudos!
Jinn worked fast and the upgrade went well-good job!!!
Jinn and Coby worked their tails off and finally overcame the problem. After 5/6 reloads we finally got everything right and persevered.
My deepest thanks go out to both of them.
Resolved on first call. Tech knew exactly what issue was and was able to resolve it right away. Thanks
Tom was fantastic on many levels. He is technically skilled, He was patient. He was thourough. He answered additional questions. I’m one of the techs here that manage our phone system, and techs like Tom are why I say we have a good partner..
Tech was helpful and patient
Scotty did a great job sticking with it until we solved the issue.
Kayla provided excellent support. She was a pleasure to work with, as is everyone of your technicians. Thank you for maintaining such exemplary customer service, and a special thanks to Kayla for clearly delineating what needed to be done