Speed of response. Communicating with urgency. Speed of resolution.
Unfiltered, real-time data directly from our help desk system. This is how much we trust our team!
Customer Support Comments
Most recent survey responses from our customers
Thanks for quick response!
Easy to work with and very knowledgeable.
Kayla has excellent follow up and a great resolver of problems.
Coby was quick in response and follow ups, please give him my thanks.
Bert did great working with ATT, and finding out problems in our setup from previous vendors that led to ATT pinpointing the issue on their end. Damien did fantastic followup for while Bert was on PTO.
Marc is always very helpful.
Coby did just what I needed. I was able to load my music on hold.
Always a quick response which is nice to have
Scotty Summers was awesome!
I appreciate Jason Pollock’s prompt assistance and specific information on the subject which will help us make a more informed decision going forward.
Kayla has been fantastic. Always happy when she gets assigned to a ticket I open.
As always David was very knowledgeable and helpful.