9/27/2019
Kayla did a great job explaining how codecs and codec lists work in Shoretel Director. I have much better understanding now.
Inflow X-Factor:
Speed of response. Communicating with urgency. Speed of resolution.
Unfiltered, real-time data directly from our help desk system. This is how much we trust our team!
Customer Support Comments
Most recent survey responses from our customers
9/27/2019
Marc was awesome! Quick and easy to work with and even though I had no idea what I was actually asking for he knew exactly what it was. Thanks Marc!
9/26/2019
Tech found the issue quickly and was professional.
9/25/2019
Coby was extremely helpful, as always!
9/25/2019
Scotty set a landspeed record
9/24/2019
Marc was great and patient as we worked through the issues. We received our RMA very quickly and installation was smooth.
9/24/2019
That was the perfect support experience, thanks!
9/12/2019
y’all are always so quick to answer my calls and help me out. i’m very happy
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