Twilio Development & Operational Consulting
Twilio’s communication platform provides expanding options for connecting with your customers in a more meaningful way. You’ve likely used Twilio unaware that this powerful communication platform supports many global applications, such as: Uber, Lyft, AirBnB, Netflix, Amazon, and so many more redefining and extending their reach with their customers.
Transform how you reach your customers through digital communication outside the traditional contact center. Your customer contact strategy can include a variety of options best suited for the business needs including extending digital marketing, instant lead alerts, dispatch notifications, account security, appointment reminders, anonymous communication, fulfillment updates, workflow automation/communication, and much more.
Inflow Communications currently uses Twilio in a variety of ways for our existing customers. We believe Twilio provides a strong foundation for extending services beyond typical applications which can dramatically improve the Customer Experience for both the customer and the business alike.