Never Miss a Call, Even When Disaster Strikes
Are your customers able to easily reach you via phone in the event of a natural disaster, carrier outage or phone system disruption? As part of Inflow’s Support & Success package, the cloud auto-attendant gives you an extra layer of resiliency to make sure those critical calls can make it to you. The cloud auto-attendant exists outside your current environment and is always on and ready to receive your customer’s calls, provide your desired messaging, and route calls wherever needed.
How it Works
The way it works is we build a simple auto-attendant in Twilio, the world’s leading cloud Communications Platform, outside of your current on-prem or cloud phone system, and in the event of any need, your main number(s) are redirected to the cloud auto attendant.
Built on a Trusted Platform
Twilio’s communication platform provides expanding options for connecting with your customers in a more meaningful way. You’ve likely used Twilio unaware that this powerful communication platform supports many global applications, such as: Uber, Lyft, AirBnB, Netflix, Amazon, and so many more redefining and extending their reach with their customers.
Inflow Communications currently uses Twilio in a variety of ways for our existing customers. We believe Twilio provides a strong foundation for extending services beyond typical applications which can dramatically improve the Customer Experience for both the customer and the business alike.
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