Your Customer’s Voice: Conversation Analytics 101
Conversation analytics is a whole new category that allows you to take your call recordings, convert them to structure data (text transcriptions) and then apply AI to get better insights into your customers. Join us to learn what it’s about and how to get started and common use cases for your organization.
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About Inflow Communications
Strategy. Execution. Optimization. In that repeated sequence Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies. We provide this advantage for our 800+ customers; will you join us in obliterating mediocrity and guiding your organization bravely into the age of the customer?