The State of Contact Center as a Service in 2019 (CCaaS) – Part 1

In part 1 of this series, we break down the evolution of the contact center from legacy on-premise players to cloud newcomers and what it means for the industry.

Strategy. Execution. Optimization. In that repeated sequence Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies. We provide this advantage for our 800+ customers; will you join us in obliterating mediocrity and guiding your organization bravely into the age of the customer?