Video: How to Troubleshoot ShoreTel MOS Scores and Voice Quality
In this video we discuss how to use analytics to track and improve MOS (mean opinion scores) and call quality through ShoreTel. This is a key feature in the ShoreTel model that allows for knowledgeable insight on how to develop and execute a more effective and quality interaction over the phone.
Your Strategic Advisor for Unified Communications & Contact Center Success
Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies.
Communication Solutions for the Modern Era
Sign up for free monthly educational resources for all things unified communications & contact center