How to Troubleshoot ShoreTel Communicator – Rings with No Calls

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In this video we discuss how to troubleshoot ShoreTel Communicator and what to do if your operators’ computer is playing a ring-tone, but you are not receiving a call. In order to solve this problem, we walk you through how to access and reconfigure your ring-tone preferences through the ShoreTel system menu.

Supporting over 80,000 endpoints across the globe – we at Inflow Communications are a global unified communications leader dedicated to knowledge sharing and innovative solutions. Simply put, we are laser focused in designing, deploying and supporting ShoreTel and Contact Center solutions. We’re experts in our craft, we love what we do, and there is no problem that we haven’t seen! When you partner with Inflow expect an unforgettable experience through our speedy, effective, and dedicated customer support. Visit our website for more valuable resources: inflowcomm.com