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Home > Educational Resources > Educational Videos > How To Setup A Basic Call Flow With Shoretel Ivr

How to Setup a Basic Call Flow with ShoreTel IVR

In this segment we show you how to set up a basic IVR call flow for your ShoreTel ECC phone system.

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Short on time? Watch these Quick Videos Below

  • How to Setup a Basic Call Flow with ShoreTel IVR

  • How to Configure ShoreTel IVR - Live Demo

  • What is a Call Profile?

  • What is ShoreTel IVR and What Does it Do?

  • Things You Won’t Find in the Manual - ShoreTel ECC and IVR

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About Inflow Communications

Inflow Communications is a national leader in unified communications and contact centers. With close to 100,000 endpoints under Inflow’s innovative support plans around the world, Inflow’s dedication to knowledge and innovation, and unrivaled customer support, has landed them in ShoreTel’s top 2% in global customer satisfaction and as a winner of ShoreTel’s coveted Circle of Excellence Partners award. Inflow was also recently named a ShoreTel Platinum Partner and is their fastest growing partner globally. In addition, Inflow is the only cloud contact center provider that provides implementation, ongoing support and comprehensive consulting and training programs. Founded in 1997, Inflow has offices in Portland, Seattle, Dallas, Houston, Tampa, L.A. and the Bay Area.

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