How to configure ShoreTel Music on Hold
Tired of listening to the same automated dial tones when you’re on hold? In this video we offer a solution by discussing how to configure ShoreTel file based music on hold. We provide explicit definitions as well as insights into the advantages and potential setbacks to file based music configuration. Furthermore, we offer a detailed and interactive look into how to take advantage of the flexible and highly customizable ShoreTel server system so your callers can have a more comfortable over the phone experience. Lastly, we cover all the details from selecting and importing to implementing and monitoring your audio file.
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About Inflow Communications
Inflow Communications is a national leader in unified communications and contact centers. With close to 100,000 endpoints under Inflow’s innovative support plans around the world, Inflow’s dedication to knowledge and innovation, and unrivaled customer support, has landed them in ShoreTel’s top 2% in global customer satisfaction and as a winner of ShoreTel’s coveted Circle of Excellence Partners award. Inflow was also recently named a ShoreTel Platinum Partner and is their fastest growing partner globally. In addition, Inflow is the only cloud contact center provider that provides implementation, ongoing support and comprehensive consulting and training programs. Founded in 1997, Inflow has offices in Portland, Seattle, Dallas, Houston, Tampa, L.A. and the Bay Area.
Your Strategic Advisor for Unified Communications & Contact Center Success
Inflow elevates your customer experience and makes you a disruptive force in your industry through your unified communications and contact center technologies.
Supporting Over 800 Customers Around the World
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