Seattle Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Seattle Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Seattle Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Seattle Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Seattle Tidbits

The civic history starts rather late in the chronicles of this country for a major city in the nation. The majority of what is currently known as Seattle featured thickly covered forests, which was drenched in rain perennially, while the remainder of the nation was establishing firm roots. The settlement of pioneers didn't reach Puget Sound until 1851, some native Indian tribes lived here long before that. The history of Seattle as a community is itself only about 130 years long, but in that time it has become the economic and cultural center of the Pacific Northwest.

In spite of its importance to the area and its achievements, Seattle still has the mellow sense of self deprecation and modesty that characterizes the Pacific Northwest. Between the 1950's and the 1960's, this attitude peaked, with the wild anti-boosterism of a newspaper columnist named Emmett Watson, who wrote such articles with titles such as Our Suicide Rate is One of the Highest in the Country, and Have a Nice Day- Somewhere else.

These articles tainted the way the country considers Seattle with the popularization of a form of anti-glamorous rock music, known as grunge, and a trend whose fame apparently embarrassed Seattle. There was also the naive excitement in Seattle about being chosen to sponsor the 1999 WTO (World Trade Organization) ) conference and the shock that many residents felt at the resulting fallout. It always seems that Seattle is uncomfortable relationship about its success that it has struggled to achieve.

The Pacific Northwest in general and Puget Sound specifically were among the last regions of the country to be explored by white pioneers. The fact is that nearly 300 years went by between the arrival of white pioneers in this country and their discovery of Puget Sound.

In 1792, the first white expedition explore the Puget Sound region, when a British sea captain named George Vancouver sailed the inland waterways of the Straits of Georgia and Juan de Fuca. Also in 1792, this country entered the competition to claim the Northwest when a Captain named Robert Gray sailed to the mouth of the Columbia River.

The primary reason for the American and European eagerness to claim this well watered and forested part of the map was its immense wealth in furs. The waterways of the area were particularly rich in otters and beavers, the pelts of which were a highly valued commodity in Asia and Europe and therefore, an important article of trade.

None of these trade or exploration expeditions directly resulted in a permanent trading post or a pioneer settlement. This development came with the powerful fur-trading companies, particularly the British HBC (Hudson's Bay Company). From Fort Vancouver, the HBC as well as Britain controlled all of the trade in the Pacific Northwest. The Puget Sound region was linked to this fur trading fort by the Cowlitz River. As the result of its strict code of conduct, the company had legal authority over the few whites in the region, the majority of which were Scottish and French Canadian trappers. The HBC was also a careful watchdog over the trade relationships between the native Indian tribes in the area and the white pioneers.

During the 1830's, the first settlers from this country trekked overland to the Pacific Northwest on the rough tracks that eventually became the Oregon Trail. The HBC chief factor was a man named Dr. John McLoughlin who wanted to restrict American settlement to the area in Oregon, south of the Columbia River. By doing this, he kept the prime land next to Puget Sound from being settled. Dr. McLoughlin seemed to know that Britain and America would divide the territory. If an America settlement could be limited to the region south of the Columbia River, then Britain would have a stronger claim to the land north of the river. This ploy worked. In 1843, when the pioneers in Oregon voted become a territory of America, what is currently known as Washington State remained in the hands of the British.

American settlers continued arriving in the Pacific Northwest. From 1843 through 1860 some 53,000 pioneers relocated to the Pacific Northwest across the 2000 mile long Oregon Trail. Boundary disputes between Britain and America became ever increasingly more antagonistic, as they trekked northward into a land that the HBC primariy controlled. Residents of this country were urged to occupy territory in the Northwest up to the current border of Alaska, which included all of British Columbia and Washington State. Lastly, in 1846, the Americans and the British agreed to the current American/Canadian border along the 49th parallel.

These days, Seattle is a thriving and bustling community. It has much to be proud about including its rich history. It is a wonderful place to live, work, play, and raise a family.