Sacramento Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Sacramento Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Sacramento Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Sacramento Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Sacramento Tidbits

The Maidu, Shonommey, and Valley Miwok Indians have lived in this region for probably thousands of years. These Indians didn't leave much as evidence of their existence unlike the pioneers who would eventually make Sacramento their home. Traditionally, their diet was dominated by roots, seeds, bulbs, and fruits gathered throughout the year as well as acorns taken from the plentiful oak trees in the area.

Sometime between 1806 and 1808, a Spanish explorer named Gabriel Moraga named the Sacramento Valley and the Sacramento River after the Spanish term for sacrament.

In 1839, the white settler named John Sutter arrived from Liestal, Switzerland in the Sacramento region with some other pioneers and, in 1840, established the trading settlement and stockade known as Sutter's Fort. Sutter's Fort was built using labor from local Native Indian tribes. In 1847, Mr. Sutter received some 2,000 fruit trees, which started the agriculture industry in the Sacramento Valley. When a man named James Marshall discovered gold at Sutter's Mill in Coloma in 1848, a large number of prospectors arrived in the region, which increased the population. Mr. Sutter's son, named John Sutter, Jr. then starting planning the settlement of Sacramento naming the settlement after the Sacramento River.

In 1849, the residents of Sacramento adopted a city charter, which, in 1850, was recognized by the state legislature. Sacramento is the oldest incorporated community in California, and February 27, 1850 brought the incorporation of Sacramento. The Sacramento Valley was devastated by epidemics of cholera, fires, and flood in the early 1850's. In spite of this, the recently incorporated community quickly had a population of more than 10,000 people, probably because of its position just downstream in the Sierra Nevada, where the Mother Lode was located.

The county and the community of Sacramento are served by a customer-owned electric utility, known as the Sacramento Municipal Utility District. In 1923, the voters in Sacramento approved the establishment of SMUD. These days, SMUD is the United States' sixth-largest public electric utility, and has a reputation for innovative services and programs all around the world, including the development of clean fuel resources, that includes solar power.

The same rivers that earlier brought destruction and death to the area, have started providing increasing levels of commerce and transportation. Both the American and particularly the Sacramento Rivers would be primary elements in the economic success of the community. In an effort to control the flooding the residents of Sacramento raised the level of the city. Currently both of the rivers are used for recreation extensively.

In 1854, The California State Legislature appointed Sacramento as the permanent home of the state capital. Starting in 1860, the California State Capitol was finished in 1874. With its new strategic location and status, Sacramento prospered rapidly and became the western end of the Pony Express, and sometime later had the First Transcontinental Railroad.

Despite the decline of agricultural food processing and the closures of major military bases, Sacramento continued to experience ever increasing population growth from the 1990's, through the early 2000's. The main sources of this population growth are the people who are relocating from the San Francisco Bay Area because they are looking for lower housing costs, as well as more affordable life style.

The location of the waterfront during the early days of Sacramento was excellent for commercial success. However, it was also susceptible to severe flooding. The community also suffered from repeated fires that rapidly engulfed the quickly built buildings that were comprised primarily of canvas and wood. The new community experienced its first crushing flood in 1850 and was again devestated by high water in 1852. If the community were to be saved, it was apparent that drastic measures would have to be taken.

A very large scale project was proposed to raise the community above the flood level in 1853. The expensive and ambitious proposal wasn't fully accepted until 1862, when another devastating flood swept through the community. There were numerous cubic yards of dirt were brought in on horse drawn wagons within a few years, and the rather daring scheme to raise the street level started. The original street level can be seen throughout Old Sacramento under the basements and boardwalks.

Gradually, the center of the commercial district was relocated east and the original part of the community on Mr. Sutter's Embarcadero came to be known as the worst skid row. Politicians, ministers, reformers, and others spoke out against conditions in this part of the community. However, there wasn't much done to change the basic conditions.

A plan was established to redevelop the region and through it, the first historic district in the West was created during the middle 1960's. These days, Old Sacramento has more historically valuable buildings condensed into its 28 acres than most other regions in the West, having some 53 historic buildings. Registered as a National and California Historic Landmark, these properties in the district are mainly owned by private owners, with individual businesses leasing offices and shops. The region is thriving and is once again a flourishing commercial trading center.