Portland Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Portland Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Portland Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Portland Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Portland Tidbits

Originally, the Clackamas and Multnomah Indian tribes inhabited the region that surrounded what is currently known as Portland. By the 1930's, these Indian tribes had established many different Indian villages. The majority of these people died from diseases, such as epidemics of smallpox. The first pioneers of European descent to arrive in the Portland region were two men named Meriwether Lewis and William Clark during their expedition in 1806. William Clark named the Willamette River after the Multnomah village that he had located on Sauvie Island.

Portland got its name in 1845, when two men named Francis Pettygrove and Asa Lovejoy and Francis Pettygrove tossed a coin. Asa Lovejoy wanted to name the new settlement Boston after his hometown in Massachusetts and Francis Pettygrove wanted to name the new settlement Portland after his hometown in Maine.

Originally, the future site of Portland was known as The Clearing because it was nothing more than a clearing in the woods, where traders and American Indians stopped to rest on trips between Vancouver and Oregon City. Up until the time when Mr. Pettygrove and Mr. Lovejoy purchased the land, it underwent a series of ownerships. In 1845, the two men plotted a settlement, which as often referred to Stumptown as the result of all of the felled trees in the area. In 1849, the two men, Mr. Pettygrove from Portland, Main and Mr. Lovejoy from Boston, Massachusetts decided that the best way to settle the argument was to toss a coin. Mr. Pettygrove won and two out of three tosses and the settlement was named Portland.

Throughout the California gold rush, Portland grew steadily and had a post office, was publishing a newspaper, known as The Weekly Oregonian, and had a population of some 821 people. The year 1851 brought the incorporation of Portland, and in 1854, became the county seat of recently created Washington County, which is currently known as Multnomah County. Also in 1854, when its harbor was chosen as the West Coast terminal for the U.S. mail steamer named The Petunia, the community advanced towards becoming a major trading center. The salmon industry started growing before the Civil War, which enhanced the economic status in Portland. From 1872 through 1873, the community experienced catastrophe the area downtown was heavily damaged by fire. Subsequently, the civic leaders decided to rebuild only with brick, stone, and cast iron. In 1893, the building of the first transcontinental railroad in 1883, linked the East Coast with Portland, which brought renewed prosperity. By the 1900's, the population of Portland was 90,000 residents.

In 1887, the first bridge across the Willamette River in Portland was constructed and named the first Morrison Street Bridge. Up Until the 1890's, when direct railroad access between the points east and Seattle, by way of Stampede Pass, and deepwater harbor was constructed, Portland was the major port in the Pacific Northwest. Products could then be transported from the northwest coast to communities inland without having to navigate the dangerous bar at the mouth of the Columbia River. In 1891, East Portland and Albina merged with Portland.

During the early decades of the 1900's, Portland continued to expand steadily. Some of the more important factors in this expansion were the 1905 Lewis and Clark Centennial Exposition, the construction of the Bonneville Dam during the 1930's, and the Alaska gold rush. Portland became a manufacturing and shipbuilding center during WW II.

From the 1960's through the 1970's, the city leaders in Portland managed to avoid some of the problems that other large metropolitan regions experienced, through controlled growth, environmental planning, and economic diversification. The early city planners had already set a precedent by integrating parks and green spaces into the layout of the city. Sometime later, the city planners would institute an ordinance that would protect scenic views.

There was an influx of people in their 20's and 30's during the dot-com boom of the middle to late 1990's. These people were attracted by the promise of a city that offered less expensive rent, urban growth boundaries, abundant nature, and the opportunity to work in the Internet and graphic industries, as well as for companies such as Wieden and Kennedy, Adidas, Nike, and Doc Martens. The community was left with a very large creative population of people, after this economic bubble burst. In addition, even more artists poured into Portland after the bubble burst in San Francisco and Seattle. These people were attracted by the relatively low cost of living, for a city on the West Coast. There were more than 10,000 artists in Portland by 2000.

During the middle 1990's, there was a dramatic increase in the public discourse about the arts, location specific shows, independent galleries, and number of artists, although the visual arts had always been important in the Pacific Northwest. Many different arts publications were established. The Portland millennial art renaissance has been commented on, written about, described, written about, and commented on in publications such as Modern Painter, Art in America, Art Papers, and Art News. These art topics have even been discussed on CNN. The former curator of the Whitney Museum, named Lawrence Rinder, was a notable champion of the transformation of Portland. In 2004, a senior art critic for the Village Voice, named Jerry Saltz, described the activity of the Portland art scene during a lecture at PNCA (Pacific Northwest College of Art) intimidating. A man named Peter Plagens of the Wall Street Journal noted the vibrancy of alternative art spaces in Portland.

The local government is continuing to work on the Region 2040 growth plan and to manage all aspects of growth in the metropolitan region to the year 2040. Mayor Tom Potter took office in 2005 with the objective of continuing to move Portland forward.