Phoenix Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Phoenix Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Phoenix Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Phoenix Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Phoenix Tidbits

Those former residents were imaginative, enterprising, and industrious. They constructed an irrigation system that consisted of some 135 miles of canals, and the property became rich. However, the ultimate fate of this ancient society is a mystery. A prolonged drought is widely accepted as the cause of their demise. Some Native Indians observed the very large canal system that they left behind in the ruins of the Pueblo Grande, and named them Hohokam, which translates into The People Who Have Gone.

A civilized, well-established settlement existed in what is currently known as Phoenix, numerous years prior to any of the communities in the eastern part of the country were even so much as clearings in the wilderness. The ruins of Pueblo Grande, which were inhabited from 700 A.D. through 1400 A.D., serve as evidence to the ancient roots of Phoenix. The wide Salt River flowed through the Valley of the Sun, while there was very little rain and no melting show to moisten the brown earth.

The modern history of Phoenix starts in the last half of the 1800's. A man named Jack Swilling from Wickenburg took a break to rest his horse at the bottom of the northern slopes of the White Tank Mountains in 1867. He gazed across and down at the magnificent Salt River Valley and saw the bright gleam of the dry, brown soil that had been turned up by the hooves of his horse. He found a place that was out of the reach of heavy snow or frost, which was farm land that was mostly free of rocks. Water was all it needed.

Mr. Swilling returned to Wickenburg and established the Swilling Irrigation Canal Company, and relocated to the Valley. In order to divert some of the water from the Salt River onto the land in the Valley, that same year, the company started digging a canal. Water was flowing through the canal by 1868, and that summer, some members of his company even managed to raise some meager crops.

A small settlement had been established about four miles east of the current location of Phoenix by 1868. This region came to be known as Swilling's Mill. Then it was renamed to Helling Mill, after which the name was changed again to Mill City, and finally, some years later, it was again renamed to East Phoenix. Mr. Swilling, wanted to call the new settlement Stonewall, in honor of Stonewall Jackson, having been a confederate soldier. Some other pioneers recommended the name Salina. However, neither name suited the majority of the pioneers. It was a man named Darrell Duppa who recommended the name Phoenix, since the new community would be born from the ruins of a previous civilization. That is the accepted version of how the name Phoenix was derived.

In 1868, the Yavapai County Board of Supervisors, which is the county where Phoenix was located, officially recognized Phoenix, and established an election there. Also in 1868, the first post office in Phoenix opened. The first postmaster was Jack Swilling. A sharp note of whistle from the first steam mill in the Valley added a sharp sound of an emerging industry. In 1869, it was advertised as the Richard Flour Mills, where the Luhrs Tower is currently located.

By 1870, it became clear that the location for the settlement had been chosen as the rapid influx of pioneers continued. Later that same year, at the home of a man named John Moore, a meeting was held to choose the location for the new settlement. Mr. Moore was a well-known farmer and offered some 40 acres for the settlement. However, some 320 had already been bought by a popular subscription that raised $50. These days, the community encompasses the downtown business section, bounded on the south by Jackson Street, on the north by Van Buren Street, on the west by Seventh Avenue, and on the east by Seventh Street. The Salt River Town Association established its own articles in order to administer this new settlement.

A Captain named Hancock was also a surveyor, and he made the first survey of the location for the new settlement and then platted the settlement and the lots within the settlement. This settlement of Phoenix was comprised of 96 blocks, was one half mile wide, and one mile long. On the early maps, the main street was named Washington Street and was 100 feet wide.

The west and east streets were named after our presidents. Adams, who was our second president given the first street on the north, and Washington Street was placed in the middle. Our third president, Jefferson, was the first street south of Washington. Up until recent year, this pattern continued, one to the south and on to the north. Originally, the south-north streets had Indian names. However, these were changed in favor of the more easily remembered numbers, with avenues to the west and the streets being to the east of Central Avenue.