Miami Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Miami Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Miami Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Miami Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Miami Tidbits

Although, they failed to reach Miami, in 1895, there were two destructive freezes that caused significan problems on the farm crops in Florida. That same year, a wealthy businessman named Henry Flagler had a meeting with a visionary woman named Julia Tuttle. In exchange for hundreds of acres of prime real estate, she convinced Mr. Flagler agreed to extend his railroad to Miami.

In addition, Mr. Flagler agreed to lay the foundations for a community on both sides of the Miami River and construct an elegant hotel close to the confluence of Biscayne Bay and the Miami River. Long before his fateful meeting with Ms. Tuttle, Mr. Flagler had been quietly planning this extension because he wanted to bring his railway system to Key West and link it with other parts of his extremely large system, which included a resort in the Bahamas as well as a steamboat line.

In 1896, the first railroad arrived in Miami. The community was being built in both sides of the Miami River by then. There was a retail district on Avenue D, which is currently known as Miami Avenue, in the center of the community that emerged just north of the Miami River in a region of piney woods.

Some 344 registered voters, a large portion of whom were African American laborers, packed onto the lobby of a wood frame building that was located on Avenue D close to the Miami River in 1896. That year brought the incorporation of Miami as a city along with the Flagler slate of candidates.

By then, the institutions and trappings that accompany developing communities everywhere, such as churches, retail stores, a bank, and a newspaper had appeared. What separated Miami from other frontier communities was the beautiful Royal Palm Hotel that was owned by Mr. Flagler. The hotel stood five stories tall, and has a rotunda in the center that added another story to the building. The yellow framed building was topped by a red mansard roof and among many prominent features was a 578-foot long verandah. The building contained over 400 guest rooms. The hotel became a popular resort for the Gilded Age princes of America soon after it opened in 1897, that included the Vanderbilt family, Andrew Carnegie, and John D. Rockefeller.

During its first year as a city, Miami experienced a series of traumas. In 1896, right after Christmas, much of the business district was destroyed by a devastating fire. In 1898, during the Spanish-American, violent, troublesome, and restless troops were among the 7,500 men bivouacked in Camp Miami, which threatened the residents of the small community. In 1899, many families were forced out of their homes to seek temporary, safe housing as the result of a dreaded yellow fever epidemic.

However, despite these perils, the early Miami grew rapidly and by the early 1900's, the fledging community had a population of 1,681 people. The primary economic support was provided by agriculture and tourism. On both sides of the Miami River there were new neighborhoods. Miami had become a small southern town and lost its frontier ambiance.

The future direction of Miami would be dictated by some significant projects in the first decade of the 1900's. Henry Flagler succeeded in securing federal funds for the dredging of the Government Cut, which connected the Atlantic Ocean lying several miles to the east of it, with the new Bayfront Port in Miami, as well as the construction of a deep water channel. Mr. was also instrumental in connecting Key West, which was some 120 miles south of Miami to the Keys through the extension of the Florida East Coast Railway.

On 1906, the State of Florida embarked on an ambitious program to drain the Everglades. The objective was to provide rich new lands that could be used for agriculture. In 1908, a dredge began digging a drainage ditch close to the headwaters of the Miami River, and the Miami Canal connected Lake Okeechobee with the Miami River by 1913, while the water from the swampland was carried out to sea along connecting waterways. The Everglades drainage resulted in the birth of a feverish real estate industry for much of southeastern Florida, including Miami, as large speculators bought millions of acres of reclaimed land from the State of Florida, and then marketed it aggressively in many parts of the country.

The population of Miami had increased to almost 5,500 people by 1910, while the number of new business establishments and tourists also increased dramatically. Twelfth Street, currently known as Flagler Street, had eclipsed Avenue D as the most important thoroughfare in Miami, and became the address for the leading business establishments in Miami. The cachet of Twelfth Street continued to increase with the opening of a new five story building that was owned by the Burdine Department Store in 1912, which was the first skyscraper in Miami.