Los Angeles Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Los Angeles Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Los Angeles Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Los Angeles Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Los Angeles Tidbits

Although the city of Los Angeles offers nodes pf commerce, prestiege, and power, it that are all around, is a city without a center, even if the Bunker Hill skyscrapers mischievously invite the viewer to locate the center of the community there. However, during its early years, Los Angeles was established around a well-defined center, which was known as the Plaza, which remained its commercial, social, and political even while it was growing into a booming Yankee City from a Spanish colonial outpost.

The city came after the Plaza. It was described in detail by the very law that authorized the estasblishment of Los Angeles as the second civilan pueblo in Spanish California. Ratified by the Spanish King in 1789, after being written in in 1779, the Reglamento of Governor Felipe de Neve listed the regulations, which represents the earliest urban planning document for Los Angeles and directed the colonists to establish the pueblo to construct their houses around a rectangular plaza of 300 by 200 feet, with its corners aligned with the cardinal directions of the compass.

The order of the Governor didn't represent an innovation, rather the concept of a plaza at the center of Spanish colonials communities dates back to the 1542 Laws of the Indies. Some scholars even believe that the Spanish inherited this concept from the grand public square in the Aztec capital city of Tenochtitlan. Therefore, when los pobladores arrived in the broad river valley just south of the confluents of the Los Angeles River and the Arroyo Seco, which was then called Porciuncula, during the summertime months of 1781, the plaza they built was already a legacy of past imperial dominion.

However, Neve's plaza isn't the sam Plaza that currently exists. When the pueblo was in its infancy, the plaza was relocated once and, some historians support it being relocated twice, in response to the raging torrent of the Porciuncula. The cource of the stream was uncertain prior to the engineers lining the river with concrete. In 1815, a major flood changed the course of the river to the westernmost edge of the valley from the easternmost edge of the valley. Some ten years later, downstream, the river jumped its banks and carved a new channel south to San Pedro, and left behind Ballona Creek as a remnant of its previous course.

At the cornerstone of what was known as Iglesia Nuestra Seqora Reina de los Angeles, the pioneers of Los Angeles decided to relocate both the church and the plaza higher ground, with floodwaters lapping at their doorsteps. In 1822, the whitewashed adobe church was established at its current location. The community next proceeded to create a new Plaza that faced the church. This was a job that took years to complete, since structures , such as houses abutted or stood on the lot chosen for the Plaza. In 1825, this primary stage was completed. However, it wasn't until 1838 that the new Plaza managed to achieve a generally rectangular shape. On its east, south, and north adobes that belong to the most prominant residents of the community, such as Jose Carrillo, Vincent Lugo, and Pmo Pico fronted the Plaza. Goverment buildings and a church stood on its west side.

In its new position as the public square of a territorial capital, the Plaza hosted two inaugurations fro gubernatorial candidates, which were that of Manual Micheltorens in 1842 as well as that of Carlos Antonio Carillo in 1837. The Plaza remained the center of civic life in Los Angeles during the next few decades even as the flag flying over the government house of the community changed to the American flag from the Mexican tricolor and Spanish imperial banner. The Plaza was also an important center for commerce in Mexican Los Angeles. There were three important roads met at the Plaza, which were the trade roades to Santa Fe, the road to the port of San Pedro, and El Camino Real, which linked the Spanish settlements of California. Frequently, merchants would open a shop in the Plaza, laying out handmade goods from far off lands, such as America, and New Mexico.

UUnder the command of a Commodore named Robert Stocton, American troops marched up Calle Principal into the Plaza, while their brass band playied Yankee Doodle in 1847. Commadore Stockton would make his headquarters in the adobe of Encarnacion Avila, who had fled to the close by house of his friend named Jean-Louis Vignes. The Avila Adobe is still standing. In 1826, another intrepid figure from the history of this country was a fur trapper named Jedediah Smith stayed as the guest of Francisco and Encarnacion Avila.

During its early years, the Plaza was devoid of landscaping, and a dusty open space that crossed by wagon ruts. Animals would frequentlu wander through the square, and open farmland was very close at hand. Serving as the first resivoir for Los Angeles was a small brick structure.