Dallas Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Dallas Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Dallas Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Dallas Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Dallas Tidbits

Dallas is located in Northern Central Texas in the middle of the County of Dallas, and on the Trinity River. It is intersected by Interstate highways 45, 35, 30, and 20. In 1841, the community was established by a man named John Bryan, who lived on the eastern bank of the Trinity close to a natural ford. Mr. Bryan had selected the best location for a trading post to serve the population who were relocation into the area. The ford, which was located at the intersection of two major Indian traces, provided the only good crossing point for miles. However, soon, two highways proposed by the Republic of Texas soon converged close by. However, this was unknown to Mr. Bryan who had settled on land that was granted by the republic to the Texan Land and Emigration Company of St. Louis, which was headed by a man named William S. Peters.

Eventually, Mr. Bryan legalized his claim, and the extensive promotional efforts of the Peters colony drew numerous pioneers to the area. A man named J. P. Dumas surveyed and laid out a location for a settlement that comprised a half mile square of streets and blocks in 1844. It is unknown where the origin of the name Dallas came from. The Candidates include Joseph Dallas, who settled close to the new settlement in 1843, Commodore Alexander J. Dallas of the United States navy, and George Mifflin Dallas, who was vice president of the United States, from 1845 until 1849. Dallas was appointed the temporary county seat when Dallas County was formed in 1846. This was a competition between Dallas, Cedar Springs, and Oak Cliff. The voters chose Dallas as the permanent county seat in 1850. In 1856, the Texas legislature granted Dallas a town charter. The first mayor of the new community was a Dr. named Samuel Pryor, who headed a community government that consisted of a constable, a treasurer/recorder, and six aldermen.

Dallas rapidly became a servicing center for the rural region that surrounded it. By the 1850's it had saddle shops, brickyards, a shoe and boot shop, a insurance company, a drugstore, a grocery store, and dry goods stores in addition to a weekly newspaper, which was the Dallas Herald, which was first published in 1849. The first factory, which was a manufacturing plant for the manufacture of wagons and carriage was established by a French immigrant named Maxime Fuillot in 1852. Also in 1852, Mr Bryan sold his remaining interest in the potential settlement for $7,000 to a couple named Alexander and Sarah Horton Cockrell. By this time, there was a flour mill, a steam sawmill, and a three-story brick hotel. During the late 1850's, with the breakup of the close by La Réunion colony, skilled European artists and craftsmen relocated to Dallas, which included musicians, brewers, milliners, tailors, cabinet makers, and brick makers. The population of Dallas was 678 people by 1860, which included Germans, Swedes, Belgians, and 97 African Americans.

A fire that originated in the W. W. Peak Brothers Drugstore quickly spread to the other buildings on the square and destroyed the majority of the businesses in 1860. Suspicion fell on the Northern Abolitionists and slaves. The result was that two preachers from Iowa were whipped and run out of town and three slaves were hanged. The residents of Dallas voted 741 to 237 to secede from the Union in 1861. Dallas was chosen as one of eleven commissary and quartermaster posts in Texas for the Trans-Mississippi Army of the Confederacy. Following the war, freed slaves arrived in Dallas by the droves looking for jobs and settled in freedmen's communities, located on the periphery of Dallas. The population of Dallas was approximately 3,000 people by 1870.

Better transportation in and out of the area has always been the key to economic expansion. Early attempts to navigate the Trinity River had proven to be impractical. Dallas businessmen then attempted to secure railroad service and, in 1872, succeeded in attracting the Houston and Texas Central Railroad System, and in 1873 the Texas and Pacific. This made Dallas one of the first railroad crossroads in Texas. Dallas found itself in a strategic geographical location for the transport of abundant local products to eastern and northern and eastern manufacturing plants, much the same as Atlanta. The primary cash crop was cotton, and Elm Street in Dallas was its marketplace. Dallas became the world center for the bulla lo hide and leather trade. Merchants who opened general stores next to the route of the railroad, as construction of the rails crept north and settled in Dallas, where they established their flagship stores. The population of Dallas had more than tripled to 10,385 people by 1880.

Between 1875 and 1900, insurance and banking emerged as major industries under the leadership of such men as J. T. Trezavant, William L. Cabell, and William Henry Gaston. Dallas businessmen, who had a close involvement in civic affairs, established a merchants exchange to promote the favorable business climate in Dallas as well as a board of trade, and the State Fair of Texas. In 1881, telephone service was available in Dallas, electricity became available in 1882, and in 1890, several daily newspaper were first published. Also, in 1890, Dallas annexed neighboring community of East Dallas and was ranked ed as the most populous city in Texas, having a population of 38,067 people.

In 1891, Several businesses and five Dallas banks failed in the wake of a national financial panic. The price of cotton prices was reduced to less than five cents a pound. In the 1890's only 62 new manufacturing firms were established in Dallas. Also affecte4d by the panic was unionized labor, which had just started to organize. In 1899, the American Federation of Labor granted a charter to the Trades Assembly of Dallas. Some of their early causes were legislation banning the firing of members of the union and an eight hour workday.