Albuquerque Cloud Contact Center Solutions

The innovators at Inflow Communications understand that your Cloud Contact Center solutions must increase your level of customer care while reducing overall costs. As the Albuquerque Cloud Contact Center providers of choice, we've set the bar for modernized communications that will give your company a distinctive edge. Find out why we are the number one Albuquerque Contact Center resellers in the industry by trusting Inflow Communications with all of your needs.

Inflow Communications - The Best Albuquerque Cloud Contact Center Provider

  • Cloud Contact Center products and solutions that can be integrated with any type of phone system, allowing
    you to preserve your investment
  • Our Cloud Contact Center solutions allow you to seamlessly integrate phone systems, email, web chat, and
    other formats
  • Inflow's Cloud Contact Center Resellers can help you link multiple offices around the planet utilizing cloud-based,
    on-site, or hybrid integration
  • As the leading Cloud Contact Center Providers doing business today, we employ more engineers than any of our competitors
  • Our cloud contact center solutions are implemented and supported by the most focused and experienced Consultants in the nation
  • Stay connected to your customers with Cloud Contact Center Solutions custom tailored to your business needs

Cloud and On Premises Contact Center solutions that allows you to unify communications into one simplified system. Whether you run a startup or are looking to streamline your multi-national company, inContact Cloud Contact Center offers real-world solutions to some of the most complex problems. As the Cloud Contact Center Resellers of choice for the most demanding businesses, the certified consultants at Inflow Communications are ready to help you reduce costs while increasing efficiency.

Cloud Contact Center Solutions that Maximize Productivity

Reward your customers with the many features that inContact Cloud Contact Center offers. Just some of these key elements include:

  • Customized inbound and outbound cloud call/contact centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

There are many other features that our Cloud Contact Center resellers are eager to share, so contact us today and find out how we can customize your unified communications

Contact The Leading Cloud Contact Center Provider Today

Our certified consultants are ready to work with you to create Cloud Contact Center solution that maximizes your system, workflow, and budget.

Albuquerque Tidbits

The area that surrounds what is currently known as Albuquerque was home to many different groups of Native Indian tribes, that includes the Sandia Man, who hunted mastodon while living there during the ice age some 25,000 years ago. Sometime later, Albuquerque was inhabited by the ancient Anasazi Indians. Their huge buildings were like apartments and built some 3,000 years ago from adobo and stone remain standing. The community is still a center of Native Indian culture. The majority of the 19 pueblos in New Mexico That include the 1,000-year-old, Acoma Pueblo that is still inhabited are within a one hour's drive. The Indian Reservation of the Sandia Pueblo Indians is located to the north. The modern architecture of Albuquerque, especially the buildings on the University of New Mexico campus, combines Hispanic and Native Indian motifs with modern design elements.

In 1706, Spanish pioneers established Albuquerque as a villa. They were drawn to the banks of the Rio Grande River by the green pastures they required to graze their sheep. The community is named after a Spanish Duke, the tenth Duke of Alburquerque, of which the first r was dropped over time. The first building constructed in Albuquerque was a church named for the patron saint of the community, named San Felipe de Neri. Un that portion of the community known as Old Town, the original adobe walls remain standing.

During the 1800s Albuquerque was regularly threatened by hostile Indian attacks, especially from the Apache and Navajo Indians, while the topography of the land, the Rio Grande River in the west and the mountains in the east, provided the settlement natural protection. Meanwhile, the community served as a link in trade with Mexico and assumed a role as purveyor of goods to the West. The warehouses and stores in Albuquerque were ideally positioned to supply forts, which were established in the Southwest in order to protect pioneers who were traveling westward and was located on the Old Chihuahua trail, which was an extension of the Santa Fe Trail. In 1846, Albuquerque became an Army post for the United States and for during the Civil War was occupied by the Confederacy for two months.

The railroad arrived in Albuquerque in 1880. As an ever increasing number of manufactured goods were shipped in from the east, and livestock and raw materials were being transported from the west, the strength of the community as a trade and transportation center increased. A thriving new community became established around the railroad, and then grew to take in historic Old Town. The year 1891 brought the incorporation if Albuquerque as a city and Albuquerque became the county seat of Bernalillo County in 1883. Unlike other communities in the southwest, Albuquerque was already an established oasis of civilization and never suffered from the wildness of the Old West.

Albuquerque remained a quiet, small community until WW II. Then, at the close by Los Alamos, the development of the atomic bomb brought the community into the nuclear age. It then became an significant portion of the Rio Grande Research Corridor, and as a result, Albuquerque has experienced explosive growth in population. It is a center of large high-tech industries that have evolved around the development and research of space exploration and atomic energy, which attracted numerous smaller research companies. The Tricentennial celebration in 2006 offered the community exhibits and events that honored the culture, history, and art in Albuquerque. Albuquerque remains historically aware, economically and culturally diverse, and looks forward to a very bright future.

The downtown neighborhood in Albuquerque is a necessary part of the business district in the community and is centrally located. The downtown area offers a flourishing club and nightlife scene, in addition to being a center for the arts. Currently one of the most burgeoning and vibrant regions in Albuquerque, it features the Albuquerque Convention Center, the historic KiMo Theater, and the Alvarado Transportation Center, with its roots to Route 66. With a committed group of local leaders and a redevelopment plan. The downtown area of Albuquerque is at the start of what promises to be an ascendant and long, curve.

The downtown neighborhood of Albuquerque is bounded approximately by Mountain Road in the north, Central Avenue in the south, 6th Street in the east, and 19th Street in the west. The downtown area also includes the region known locally as East Downtown, which is a part of the Huning Castle Neighborhood.

Martineztown is one of the oldest neighborhoods in Albuquerque. This region is rich in history, and has many of the descendants of original pioneers still living here. What was once an agricultural region has become a combination of government, business, and residential buildings. The narrow streets are similar to the alleyways and lanes of parts of the South Valley and of Old Town.

The Santa Barbara and Martineztown neighborhoods are s bordered by Martin Luther King Boulevard in the south, Menaul Boulevard in the North, Interstate 20 in the east, and the train tracks in the west. These boundaries are inclusive of the old Martineztown, and encompass the Martineztown/Santa Barbara neighborhood, in addition to the region south of Lomas.