ShoreTel Connect: Choices, Choices, Choices

To choose or not to choose, which is the better option? To choose of course! And that’s what’s great about ShoreTel Connect (besides it’s flexibility and reliability) -- you have delivery options. Why be pigeon-holed into one way of getting a great communications platform? No business is the same,…

Know Your Customer with Data & Contact Center

By Travis Dillard, Inflow Communications I’ve said it before and I’ll say it again. Its time to stop looking at your contact center as just a phone system. Your contact center can be your ticket to success if you know how to leverage it. Integrating your existing data and likely, your most valuable…
ShoreTel Connect Reliability

ShoreTel Connect: Top to Bottom Reliability

By Travis Dillard, Inflow Communications Just because it's new, doesn't mean it isn't an ol' reliable. And in today's world, that's not easy to find. With all the technology privacy breeches, leaks and general tech problems, finding a new, sleek system that also offers reliable and secure service…

Adding a Little More ShoreTel Shine with Platinum Level ShoreTel Champion

By Travis Dillard, Inflow Communications We were listed in ShoreTels Circle of Excellence just a month ago and now were excited to announce that weve been awarded the highest available level in the ShoreTel Champion Partner Program, Platinum. Based on a combination of technical certification, demonstration…

What Unified Communications Will Mean for You in 2016?

By Travis Dillard, Inflow Communications It’s a new year! What do you think is in store for your company in 2016? One thing we can count on is change. As a ShoreTel Unified Communications provider, we are consistently struck by the changes and innovations that happen both in companies and how they…

Choosing the Right Hybrid Communications System

By Travis Dillard, Inflow Communications Knowing and understanding your company needs, how to make sure they align with the right UC vendor, is key to any business unified communication success. As a ShoreTel unified communication provider, we’ve seen first hand how a company’s communication style…

Is Your Business’s Forecast Cloud (based)?

By Travis Dillard, Inflow Communications Remember how we were talking about using cloud for start-ups? Well here’s another example of how cloud is a great option for businesses that have been running on traditional phone systems and may need to move to cloud from ShoreTel’s blog. ShoreTel describes…

Rest Easy with the Cloud

By Travis Dillard, Inflow Communications We love this article by ShoreTel that talks about cloud phone systems providing the best insurance when disaster strikes.  As we become more and more reliant on communications – whether it’s phone, email or messaging – it’s more and more important…

Simple Questions Answer Critical Needs

You don’t want to start off a great system with a great vendor only to find out you’re not “covered” when disaster strikes. In many ways, choosing the right vendor is like choosing the right car or home insurance. If you live in Kansas, you’re probably not going to need hurricane damage but what about tornado damage?

Collaborative Contracts: The Key to Unlocking Funding for Your School District

If you haven’t read the first two articles in this series, you’ve missed a breakdown of why antiquated phone systems and student safety don’t mix, and a real-world illustration of how a next-generation unified communications system can dramatically improve student safety.

3 Ways Phone Systems Dramatically Improve Student Safety

Prior to 2015, leaders within the Beaverton School District would have told you that their phone system was a detractor of school safety, rather than a tool that could be used to improve it. Because of an outdated design, if an emergency occurred there was a chance responders would show up at the wrong location, let alone have detailed information on where exactly the call originated.