A Great Customer Experience Starts With A Great Employee Experience

The Convergence of Contact Center & CRM

Winning the RoboCall Battle in Your Contact Center

Bringing Together Mitel & Microsoft Teams

Using Microsoft Teams for Unified Communications - What Are Your Options???

The State of Unified Communications as a Service in 2020 (Infographic)

BPM ShoreTel Connect Case Study

shoretel connect

ShoreTel Connect: Behind the Velvet Rope

We could go on and on about ShoreTel’s latest innovation, ShoreTel Connect. In fact, we’ve been talking about it all month! At Inflow, we take our clients needs to heart and want to find and provide the most up-to-date, effective and efficient solutions for our clients’ business needs. That, and…

ShoreTel Connect: Choices, Choices, Choices

To choose or not to choose, which is the better option? To choose of course! And that’s what’s great about ShoreTel Connect (besides it’s flexibility and reliability) -- you have delivery options. Why be pigeon-holed into one way of getting a great communications platform? No business is the same,…
ShoreTel Connect Reliability

ShoreTel Connect: Top to Bottom Reliability

By Travis Dillard, Inflow Communications Just because it's new, doesn't mean it isn't an ol' reliable. And in today's world, that's not easy to find. With all the technology privacy breeches, leaks and general tech problems, finding a new, sleek system that also offers reliable and secure service…

ShoreTel Connect: Flexibility Wins the Race

By Travis Dillard, Inflow Communications We've all heard it's important to stretch before running a race. ShoreTel gets this sentiment and has made their latest platform, ShoreTel Connect, highly flexible so it's ready to run marathon meetings for you. ShoreTel Connect is the only complete unified…