ShoreTel Blogs

ShoreTel® Announces Release of Mobility 5.0 for Improved Access to UC on Android Devices

ShoreTel's Mobility solution was designed to offer smartphone and tablet users access to existing enterprise ShoreTel® Unified Communications from their preferred device, making BYOD (Bring Your Own Device) easier and addressing some of the key challenges faced with providing mobile communications integration with PBX and Unified Communications systems.

Support Mobile Employees with ShoreTel®'s Mobile Unified Communications

The smartphone is finally reaching the enterprise level, as businesses strive to support a mobile workforce that can often span around the globe and include workers who may spend little or no time attached to a “traditional” office setup.

We Love Feedback! Hear from Unified Communications Customer SagaCity Media

At Inflow we believe some of the best advice potential customers can receive comes from other people who have already gone through the process of switching to a ShoreTel® IP phone system.

Special Offer for New Inflow Customers: Get Tickets AND Airfare to Oregon Ducks vs. USC

For a limited time, Inflow Communications is offering new customers a chance to catch the Oregon Ducks as they take on the University of Southern California football team IN sunny southern California!

ShoreTel® Receives Highest Rating in Gartner® MarketScope Report

ShoreTel® Unified Communication solution for small-to-medium businesses has just received a "Strong Positive" rating in Gartner®'s 2012 Unified Communications for SMB MarketScope Report, the highest rating given by the Technology Research Group. Small to medium sized businesses, for this report, are defined as organizations with between 20 and 499 employees.

ShoreTel® Announces New Unified Communications Software Version 13

ShoreTel® announced its most impressive Unified Communications software to date this month with the release of ShoreTel® 13.

ShoreTel wins Nemertes Pilot House Awards for the 8th Year in a Row!

ShoreTel®, Inflow Communications flagship VoIP / Unified Communications Platform, continues to outpace the competition. Nemertes, a 3rd-party industry research firm conducts in-depth surveys with IT professionals whom recently installed various Unified Communication Platforms throughout the country. Each manufacture is graded based on categories like value, customer service, Return of Investment, ease of use, ease of administration, etc.

Inflow Wins ShoreTel’®s “World-Class Customer Satisfaction” Award for 2011

Inflow Communications, a leading provider of ShoreTel® VoIP Unified Communication technology in the Northwest, was awarded ShoreTel®’s highest honor for 2011. Based on independent 3rd party customer satisfaction surveys, Inflow maintained a “World-Class” customer satisfaction rating by scoring an average of 98% with all customers whom installed ShoreTel® in 2011. Inflow is rated in categories like response times, technical competency, training, and the sales process.

Inflow Communications deploys ShoreTel Unified Communications Internationally to Singapore

Inflow Communications recently deployed a ShoreTel VoIP Business phone system for Fluidigm Corporation, headquartered in South San Francisco, California. The initial phase of the project involved installing a 170-phone ShoreTel Unified Communication system in California last winter. In August, Inflow Communications extended the capabilities of the single-image ShoreTel system into Fluidigms manufacturing facility in Singapore.

Inflow Communications Hits the Slopes Again Installing an Enterprise-Class, ShoreTel®, VoIP Phone System for Mt. Bachelor Ski Resort

When Mt. Bachelor Ski Resort, located near Bend, Oregon, needed to upgrade their business phone system they looked to Inflow Communications and ShoreTel for answers.

What’s New with ShoreTel® Release 12?

ShoreTel® now supports up to 20,000 users under a single system image. ShoreTel® Releases the SA-100 Appliance. This appliance hosts the latest ShoreTel® web and audio conferencing application with provides additional features like secure Instant Messaging, desktop sharing, Outlook™ scheduling integration, and recording.

ShoreTel releases the IPhone Mobile Call Manager Application in Release 11

It’s here and ready for deployment in ShoreTel 11. Download it for free at the IPhone app store. However you MUST have ShoreTel’s Mobile Access license. By the way, for new customers over 50 phones, ShoreTel is giving its Mobile Call Access License and Professional Call Manager License away. Get the following now on your IPhone: