2018 By the Numbers

benefits of multichannel contact center
Portals for Self Service Customer Service
Contact Center of the Future

PureCloud Competitive Advantages: Part III

If you follow Interactive Intelligence, you’re probably familiar with their most recent white paper discussing PureCloud’s Competitive Advantages. In the technical white paper, CEO Don Brown describes the 24 top competitive advantages of PureCloud. Last week we discussed part one and two of the…