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Unified Communications: ShoreTel Vs. Interactive Intelligence

In the battle between unified communications solutions, ShoreTel and Interactive Intelligence both stand in the ring with diverse and compelling products. On one side, Interactive Intelligence boasts products such as PureCloud Voice, PureCloud Collaborate, PureCloud Engage, and PureCloud Communicate.…

This Just In: UCaaS is everywhere! Part II

By Travis Dillard, Inflow Communications President & CEO   If you read last week's blog, you'll remember that Unified Communications as a Service (UCaaS) or cloud-based phone systems have been the big news. Nowadays, it's actually become quite the commodity. We predict that over the…