ShoreTel® Receives "Strong Positive" from Gartner for 4th Consecutive Year

This week it was announced that ShoreTel® has once again received a "Strong Positive" rating from Gartner Research in the group's new Marketplace for Unified Communications for SMB Market, North America Report.

Flexibility and You: the New Business Communications Model

For today's business communications, flexibility is a major driving force when it comes time to evaluate new products or services. It's also one of the reasons VoIP technology and unified communications platforms have proven so successful in recent years (not to mention the rapid growth of the BYOD, or Bring Your Own Device, phenomenon.

ShoreTel® Version 13.1 is Now Generally Available for all Unified Communications Customers

ShoreTel®'s new Version 13.1 software release is ready for the public! The company announced earlier this week that the new release is now widely available for new orders as well as current customer upgrades.

Making the Call Center More Productive with ShoreTel®'s Call Center Solutions

Global Biotech Tools company Fluidigm Corporation has two offices in San Francisco and Singapore; maintaining a reliable enterprise communication system for the two distant locations is crucial for the company's success. After completion of a 200-seat ShoreTel® Unified Communications system at Fluidigm’s San Francisco offices, Inflow staff traveled to Singapore to complete installation of a ShoreTel® web and audio conference bridge to help the company reduce conference call expenses and improve collaboration with Fluidigm vendors, customers and employees worldwide.

Inflow is Now a Certified ShoreTel® Gold Champion Partner!

This past month, Inflow was honored to be named as a ShoreTel® certified Gold Champion Sales Partner. This is an awesome accomplishment, as it is the highest level possible to reach as a ShoreTel® VoIP business phone system sales partner. Factors that are considered in making this designation include high customer satisfaction, comprehensive staff training and technical expertise, and an innovative sales process that has led to Inflow becoming a leader in the VoIP business phone and Unified Communications sector.

We're Growing! Inflow Has Expanded VoIP and Unified Communications Coverage in San Francisco

Inflow has expanded VoIP business phone systems and video conferencing services in the San Francisco area, with a new partnership with San Francisco VoIP provider, Ketchum Integration.

Inflow Communications Makes Top 30 List of ShoreTel Sales Partners for 2012

This past week, ShoreTel partners from around the world landed in Orlando, Florida for the 2012 Champion Partner Conference. This annual event brings thousands of ShoreTel resellers, technology partners and industry analysts together to explore new technologies and innovations for the coming year.

Inflow Receives ShoreTel®'s Outstanding Customer Achievement Award for 2012

Great news! The award follows the results of an independently administered survey of current Inflow customers who, we are happy to report, gave us an overwhelming 98% satisfaction rating on installations since the beginning of 2012. The score reflects responses regarding Inflow's response times, technical competency (Inflow employs the most experienced tier-3 ShoreTel® support engineers in the Northwest!), training, and our unique sales process.

Can MS Lync™ Help Improve Your Organization's Efficiency?

With the simple and intuitive MS Lync™ interface, your users are now able to access many of the MS Office programs they are already familiar with--including Outlook, Word and even SharePoint. That familiar look and feel promises to help smooth out pesky learning curves and speed up the adoption of Unified Communications within your organization, making the transition between VoIP phone system, video conferencing, IM and email more seamless than ever before.

We Love Feedback! Hear from Unified Communications Customer SagaCity Media

At Inflow we believe some of the best advice potential customers can receive comes from other people who have already gone through the process of switching to a ShoreTel® IP phone system.

ShoreTel® Receives Highest Rating in Gartner® MarketScope Report

ShoreTel® Unified Communication solution for small-to-medium businesses has just received a "Strong Positive" rating in Gartner®'s 2012 Unified Communications for SMB MarketScope Report, the highest rating given by the Technology Research Group. Small to medium sized businesses, for this report, are defined as organizations with between 20 and 499 employees.

Inflow Introduces New Referral Partner Program

Your referrals are our best compliments, and we want to take a minute to say thank you with the new Inflow Communications Referral Partner program.