Solving Real World Problems with 3 Point Communication Analysis

In a world where communication changes rapidly, it's no surprise when large companies run into issues of communication gaps, burned out IT staff, disparate communication tools making work frustrating for traveling staff, remote offices left on a "communication island" and overall, a loss of holistic, internal business communications.

Why Student Safety and Antiquated Phone Systems Don’t Mix

Imagine it’s the first Monday of a new school year. Hordes of students funnel into classrooms and teachers immediately dive into the syllabus. Everything is going smoothly until emergency strikes: A student suffers an extreme allergic reaction and she requires immediate medical attention.

On Site VoIP with Unified Communications Applications in the Cloud: The Chocolate-Vanilla Swirl of Hybrid Unified Communications

One of the major case-in-point examples that you don’t need to choose either an On Site VoIP or a Cloud communications model is using both at once. The On Site VoIP System with Unified Communications Applications in the Cloud is a great example of ways you can benefit from both models and that there’s really no need to choose one over the other.

They are NOT all the same – What You Need to Know Before Choosing a Hybrid Unified Communications Model

Unified Communications as a Service (UCaaS) will represent about 50 percent of the Global VoIP market in five years. What direction should you go? Analysts predict that the future global IP telephony market will be a 50/50 split between organizations using cloud VoIP or On Site VoIP / On Premises VoIP.

ShoreTel® Customer Loyalty is #1 With IT Decision-Makers

Did you know ShoreTel® is rated among the very highest IP telephony vendors when it comes to customer loyalty, service and value?

"They provide a superior product, superior design and superior recommendations..."

We can’t thank Mark enough for taking the time to share his experience working with Inflow Communications to transition from an aging PBX phone system to a VOIP phone system from ShoreTel®. This video is a testament to the ideals and core values that we operate by everyday.

Inflow Welcomes Emerge Communications Northwest

This week, Inflow is excited to welcome Emerge Communications to the Inflow family of business phone and business communications family.

Who Benefits Most From Hosted VoIP & Cloud UC?

There are many organizations that have already benefited by adding a hosted VoIP or cloud UC solution for their business communications needs, but not all businesses are alike; some may have more to gain by going with a hosted solution than others.

ShoreTel® Receives "Strong Positive" from Gartner for 4th Consecutive Year

This week it was announced that ShoreTel® has once again received a "Strong Positive" rating from Gartner Research in the group's new Marketplace for Unified Communications for SMB Market, North America Report.

Flexibility and You: the New Business Communications Model

For today's business communications, flexibility is a major driving force when it comes time to evaluate new products or services. It's also one of the reasons VoIP technology and unified communications platforms have proven so successful in recent years (not to mention the rapid growth of the BYOD, or Bring Your Own Device, phenomenon.

ShoreTel® Version 13.1 is Now Generally Available for all Unified Communications Customers

ShoreTel®'s new Version 13.1 software release is ready for the public! The company announced earlier this week that the new release is now widely available for new orders as well as current customer upgrades.

Making the Call Center More Productive with ShoreTel®'s Call Center Solutions

Global Biotech Tools company Fluidigm Corporation has two offices in San Francisco and Singapore; maintaining a reliable enterprise communication system for the two distant locations is crucial for the company's success. After completion of a 200-seat ShoreTel® Unified Communications system at Fluidigm’s San Francisco offices, Inflow staff traveled to Singapore to complete installation of a ShoreTel® web and audio conference bridge to help the company reduce conference call expenses and improve collaboration with Fluidigm vendors, customers and employees worldwide.