Can MS Lync™ Help Improve Your Organization's Efficiency?

With the simple and intuitive MS Lync™ interface, your users are now able to access many of the MS Office programs they are already familiar with--including Outlook, Word and even SharePoint. That familiar look and feel promises to help smooth out pesky learning curves and speed up the adoption of Unified Communications within your organization, making the transition between VoIP phone system, video conferencing, IM and email more seamless than ever before.

ShoreTel® Announces Release of Mobility 5.0 for Improved Access to UC on Android Devices

ShoreTel's Mobility solution was designed to offer smartphone and tablet users access to existing enterprise ShoreTel® Unified Communications from their preferred device, making BYOD (Bring Your Own Device) easier and addressing some of the key challenges faced with providing mobile communications integration with PBX and Unified Communications systems.

Support Mobile Employees with ShoreTel®'s Mobile Unified Communications

The smartphone is finally reaching the enterprise level, as businesses strive to support a mobile workforce that can often span around the globe and include workers who may spend little or no time attached to a “traditional” office setup.

We Love Feedback! Hear from Unified Communications Customer SagaCity Media

At Inflow we believe some of the best advice potential customers can receive comes from other people who have already gone through the process of switching to a ShoreTel® IP phone system.

ShoreTel® Receives Highest Rating in Gartner® MarketScope Report

ShoreTel® Unified Communication solution for small-to-medium businesses has just received a "Strong Positive" rating in Gartner®'s 2012 Unified Communications for SMB MarketScope Report, the highest rating given by the Technology Research Group. Small to medium sized businesses, for this report, are defined as organizations with between 20 and 499 employees.

Inflow Introduces New Referral Partner Program

Your referrals are our best compliments, and we want to take a minute to say thank you with the new Inflow Communications Referral Partner program.

ShoreTel® Announces New Unified Communications Software Version 13

ShoreTel® announced its most impressive Unified Communications software to date this month with the release of ShoreTel® 13.

ShoreTel wins Nemertes Pilot House Awards for the 8th Year in a Row!

ShoreTel®, Inflow Communications flagship VoIP / Unified Communications Platform, continues to outpace the competition. Nemertes, a 3rd-party industry research firm conducts in-depth surveys with IT professionals whom recently installed various Unified Communication Platforms throughout the country. Each manufacture is graded based on categories like value, customer service, Return of Investment, ease of use, ease of administration, etc.

Inflow Wins ShoreTel’®s “World-Class Customer Satisfaction” Award for 2011

Inflow Communications, a leading provider of ShoreTel® VoIP Unified Communication technology in the Northwest, was awarded ShoreTel®’s highest honor for 2011. Based on independent 3rd party customer satisfaction surveys, Inflow maintained a “World-Class” customer satisfaction rating by scoring an average of 98% with all customers whom installed ShoreTel® in 2011. Inflow is rated in categories like response times, technical competency, training, and the sales process.

Inflow Communications deploys ShoreTel Unified Communications Internationally to Singapore

Inflow Communications recently deployed a ShoreTel VoIP Business phone system for Fluidigm Corporation, headquartered in South San Francisco, California. The initial phase of the project involved installing a 170-phone ShoreTel Unified Communication system in California last winter. In August, Inflow Communications extended the capabilities of the single-image ShoreTel system into Fluidigms manufacturing facility in Singapore.

Unified Communications and Application Integration

I’m always stressing to my customers that they need to leverage their business phone system as a business-productivity tool. As you begin your research to replace your phone system, don’t just see it as an office-commodity product (like a fax machine); try to understand how the technology can align itself with your business. Along with leveraging your new VoIP phone system for voice, video, presence management, Instant Messaging, etc, how can it possibly integrate to your business applications?

A Decentralized World and How Unified Communications Keeps Pace:

The traditional enterprise model focused primarily on a central headquarters; satellite branches were an afterthought.