4 Pillars of a Successful Cloud Migration

Inflow Communications Review

Straight Talk with Lincoln Harris

Inflow Communications Review

Straight Talk with Mt. Hood Meadows

Inflow Communications Review

Straight Talk with Hexagon

Inflow Communications Review

Straight Talk with Norton Sound

SHoreTel Webinars

10 Common UC Issues and How to Solve Them in Shoretel Director

ShoreTel 911 Functionality

ShoreTel 911 Functionality - What's your Emergency... and Location?

Contact Center Trends

5 Contact Center Trends That Will Dominate in 2017

While it shouldn’t be news to anyone that technology is evolving at a rapid rate, we’ve seen real benefits from the various technologies impacting the contact center industry this year. From improvements to multi-channel software integration, to increased use of IVR, call centers across the nation…

Happy Holidays to Inflow Customers, Partners & Friends

By: Travis Dillard, President & CEO I wanted to thank you for another wonderful year here at Inflow! To say the least, we’ve been very busy! We’ve been blessed to achieve record-breaking revenue and customer growth in 2016. In our tireless journey to be the nation’s premium Unified Communications…

Omni-Channel Contact Center: Are you prepared for 2017?

By: Chris Recio, Inflow Communications Dir. Contact Center & Advanced Applications It’s fascinating to me how many Contact Center options do not fully extend their solutions to meet the needs of today’s rapidly developing technology and the willingness on the part of consumers to make their…
EMPLOYEES WORKING FROM HOME

The 21st Century Contact Center: 5 Tips to better support your remote agents

Let’s face it, we live in an age where technology is changing rapidly and innovating the way we do business around the world. And with the breakdown of what were once technological barriers, many businesses have grown more accustomed to the idea of remote employees. So much in fact, that many businesses…