ShoreTel Connect: Choices, Choices, Choices

To choose or not to choose, which is the better option? To choose of course! And that’s what’s great about ShoreTel Connect (besides it’s flexibility and reliability) -- you have delivery options. Why be pigeon-holed into one way of getting a great communications platform? No business is the same,…

Unified Communications Success is More than Just Technology

At Inflow, its easy to be deemed a technology geek. And its true ? we love the technology behind Unified Communications and are obsessed with delivering the best ShoreTel Unified Communications and Contact Center Solutions for our customers.

Cloud VoIP with Locally Survivable Gateways is Voted Most Popular Hybrid Model

When there are a lot of options, it’s hard to know where to start – especially with something as complex as Hybrid Unified Communications. My clients often like to hear case studies or want to know what model is the most popular among my clients before landing on a successful Hybrid Unified Communications model for their business.

Inflow & Beaverton School District Making Schools Safer!

Unseen and behind all the activities, classroom learning, and assemblies of the Beaverton School District, will be a silent and secure new guard throughout the school system. Inflow Communications has installed more than a new telecommunications system, provided by the passage of a $680 million school bond last year.

Can I use SIP if my PBX is behind a NAT firewall?

Yes, using SIP registration, this is possible.

Do I need a specific type of VOIP phone system?

Different SIP providers are certified to work with various IP phone system manufactures. Some IP phone system manufactures require additional equipment to operate. Check with an Access Technologies representative to determine if your phone system is certified.

What fail-over options do I have with SIP?

The answer depends on the SIP provider. We’ll answer this question with Broadvox capabilities:

I don’t want to pay for a trunk I might not use. Can I only pay for minutes used?

Absolutely. With Broadvox’s GoDomestic product, you only pay for the minutes used, not on a per-trunk basis. You can have as many simultaneous call sessions as your bandwidth can handle. This is very popular for outbound call centers and schools who don’t use their phone lines during parts of the year.

Do I need a static IP address to support SIP trunks?

No, with Broadvox, SIP trunks can be provisioned with a dynamic IP address using registration.

How does 911 work with SIP trunks?

Actually, 911 works very well. With Broadvox, it’s all about the number that is out-pulsed from the customer’s telephone system (which is usually easily configurable in the phone system). The number out-pulsed has to be a 911-registered number with Broadvox. The following examples illustrate this:

Can I make International calls over my SIP trunk?

Yes. Often for a lot less per minute too! The pricing varies by the country called.