Seattle Call Center Solutions

At Inflow, we understand that quality customer care is often dependent upon the quality of your Seattle Call Center solution. As the leading call center reseller in the nation, we can custom-tailor a Call Center solution to your specific needs.

In addition, our Seattle Call Center providers will supply you with real-time support 365/24/7, so you never have to worry when problems arise.

  • Your call center will be more productive with a customized Call Center Solution from Inflow Communications
  • Call center solutions implemented and supported by the most focused and experienced Call Center Consultants in the nation
  • Contact Center products that can be integrated with any type of phone system, allowing you to preserve your investment
  • Genesys Cloud Call Center application will maximize your efficiency while offering customers the highest quality customer support experience
  • As the leading Call Center providers in the industry, our team of certified consultants can improve your unified communications in innovative ways
  • Our Call Center resellers are ready to help you modernize your call center with award-winning products and customer support
  • Contact us today and find out how we can develop a lasting Call Center solution specifically designed for your unique needs

Inflow Communications - The Leading Seattle Call Center Providers

By focusing exclusively on Inflow's unified communications products, we have the focus and experience to ensure you get the most from your purchase. Not only are we the largest Seattle Call Center reseller, but we have received many prestigious awards for customer service.

Every contact is important in business, and the satisfaction of your customers creates repeat business while enhancing the reputation of your brand. Genesys Call Center gives you the power to fully control your communications in ways that enhance customer care while acknowledging your budget.

Some features of our Genesys Call Center Solutions are:

  • Customized inbound and outbound call centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

The Seattle Call Center resellers at Inflow Communications can show you how powerful unified communications products help you develop a distinctive edge. Fully customizable, these Seattle Call Center solutions will ensure that you get the most from your investment.

Our team of Advanced Certified Engineers, the most employed by any Seattle Call Center provider, are ready to design and integrate your new phone system, and then back it up with our award-winning customer care.

Contact Us Today For More Information about our Call Center Solutions

Find out why some of the most well-known names in business are putting their trust in our Seattle Call Center Resellers by speaking direct with one of our certified engineers.

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Seattle Tidbits

The civic history starts rather late in the chronicles of this country for a major city in the nation. The majority of what is currently known as Seattle featured thickly covered forests, which was drenched in rain perennially, while the remainder of the nation was establishing firm roots. The settlement of pioneers didn't reach Puget Sound until 1851, some native Indian tribes lived here long before that. The history of Seattle as a community is itself only about 130 years long, but in that time it has become the economic and cultural center of the Pacific Northwest.

In spite of its importance to the area and its achievements, Seattle still has the mellow sense of self deprecation and modesty that characterizes the Pacific Northwest. Between the 1950's and the 1960's, this attitude peaked, with the wild anti-boosterism of a newspaper columnist named Emmett Watson, who wrote such articles with titles such as Our Suicide Rate is One of the Highest in the Country, and Have a Nice Day- Somewhere else.

These articles tainted the way the country considers Seattle with the popularization of a form of anti-glamorous rock music, known as grunge, and a trend whose fame apparently embarrassed Seattle. There was also the naive excitement in Seattle about being chosen to sponsor the 1999 WTO (World Trade Organization) ) conference and the shock that many residents felt at the resulting fallout. It always seems that Seattle is uncomfortable relationship about its success that it has struggled to achieve.

The Pacific Northwest in general and Puget Sound specifically were among the last regions of the country to be explored by white pioneers. The fact is that nearly 300 years went by between the arrival of white pioneers in this country and their discovery of Puget Sound.

In 1792, the first white expedition explore the Puget Sound region, when a British sea captain named George Vancouver sailed the inland waterways of the Straits of Georgia and Juan de Fuca. Also in 1792, this country entered the competition to claim the Northwest when a Captain named Robert Gray sailed to the mouth of the Columbia River.

The primary reason for the American and European eagerness to claim this well watered and forested part of the map was its immense wealth in furs. The waterways of the area were particularly rich in otters and beavers, the pelts of which were a highly valued commodity in Asia and Europe and therefore, an important article of trade.

None of these trade or exploration expeditions directly resulted in a permanent trading post or a pioneer settlement. This development came with the powerful fur-trading companies, particularly the British HBC (Hudson's Bay Company). From Fort Vancouver, the HBC as well as Britain controlled all of the trade in the Pacific Northwest. The Puget Sound region was linked to this fur trading fort by the Cowlitz River. As the result of its strict code of conduct, the company had legal authority over the few whites in the region, the majority of which were Scottish and French Canadian trappers. The HBC was also a careful watchdog over the trade relationships between the native Indian tribes in the area and the white pioneers.

During the 1830's, the first settlers from this country trekked overland to the Pacific Northwest on the rough tracks that eventually became the Oregon Trail. The HBC chief factor was a man named Dr. John McLoughlin who wanted to restrict American settlement to the area in Oregon, south of the Columbia River. By doing this, he kept the prime land next to Puget Sound from being settled. Dr. McLoughlin seemed to know that Britain and America would divide the territory. If an America settlement could be limited to the region south of the Columbia River, then Britain would have a stronger claim to the land north of the river. This ploy worked. In 1843, when the pioneers in Oregon voted become a territory of America, what is currently known as Washington State remained in the hands of the British.

American settlers continued arriving in the Pacific Northwest. From 1843 through 1860 some 53,000 pioneers relocated to the Pacific Northwest across the 2000 mile long Oregon Trail. Boundary disputes between Britain and America became ever increasingly more antagonistic, as they trekked northward into a land that the HBC primariy controlled. Residents of this country were urged to occupy territory in the Northwest up to the current border of Alaska, which included all of British Columbia and Washington State. Lastly, in 1846, the Americans and the British agreed to the current American/Canadian border along the 49th parallel.

These days, Seattle is a thriving and bustling community. It has much to be proud about including its rich history. It is a wonderful place to live, work, play, and raise a family.