San Diego Call Center Solutions

At Inflow, we understand that quality customer care is often dependent upon the quality of your San Diego Call Center solution. As the leading call center reseller in the nation, we can custom-tailor a Call Center solution to your specific needs.

In addition, our San Diego Call Center providers will supply you with real-time support 365/24/7, so you never have to worry when problems arise.

  • Your call center will be more productive with a customized Call Center Solution from Inflow Communications
  • Call center solutions implemented and supported by the most focused and experienced Call Center Consultants in the nation
  • Contact Center products that can be integrated with any type of phone system, allowing you to preserve your investment
  • Genesys Cloud Call Center application will maximize your efficiency while offering customers the highest quality customer support experience
  • As the leading Call Center providers in the industry, our team of certified consultants can improve your unified communications in innovative ways
  • Our Call Center resellers are ready to help you modernize your call center with award-winning products and customer support
  • Contact us today and find out how we can develop a lasting Call Center solution specifically designed for your unique needs

Inflow Communications - The Leading San Diego Call Center Providers

By focusing exclusively on Inflow's unified communications products, we have the focus and experience to ensure you get the most from your purchase. Not only are we the largest San Diego Call Center reseller, but we have received many prestigious awards for customer service.

Every contact is important in business, and the satisfaction of your customers creates repeat business while enhancing the reputation of your brand. Genesys Call Center gives you the power to fully control your communications in ways that enhance customer care while acknowledging your budget.

Some features of our Genesys Call Center Solutions are:

  • Customized inbound and outbound call centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

The San Diego Call Center resellers at Inflow Communications can show you how powerful unified communications products help you develop a distinctive edge. Fully customizable, these San Diego Call Center solutions will ensure that you get the most from your investment.

Our team of Advanced Certified Engineers, the most employed by any San Diego Call Center provider, are ready to design and integrate your new phone system, and then back it up with our award-winning customer care.

Contact Us Today For More Information about our Call Center Solutions

Find out why some of the most well-known names in business are putting their trust in our San Diego Call Center Resellers by speaking direct with one of our certified engineers.

our customer logos

San Diego Tidbits

In 1900, the only link that San Diego had to the outside world was the Surf Line of the Santa Fe Railroad, which ran south from the rival Los Angeles. It would be almost two decades before a railroads line was finally completed through the mountains to the east of San Diego. However, by that time, Los Angeles had firmly established itself as the transportation center for Southern California, and had even created a manmade harbor to steal commerce away from the natural deep water port in San Diego.

During the next ten years, while the residents of San Diego continued to pin their dreams to commercial shipping and railroads, it was the military that would irrevocably shaped the future of the community. The Spanish-American War had given evidence of the strategic importance of San Diego in times of a national emergency. The natural harbor and clear flying weather in San Diego would attract the military again during WW I.

In 1917, when Congress declared war on Germany, San Diego was selected as the location for the War Department's Army division in the Southwest, and Camp Kearny was organized. That same year, the Army's Rockwell Field was established on the North Island of Coronado and was later transferred to the Naval Air Service. By the end of the war, Rockwell Field had 497 aircraft, 381 enlisted men, and 101 officers. The future of San Diego as a Naval community was charted.

Pioneer aviators, that include Glenn Curtiss, were attracted to favorable all year round flying conditions in San Diego. The United States Navy, attracted by the demonstrations that Curtiss made, demonstrated new interest in San Diego for the development of naval aviation.

In the meantime, tourism started emerging as a factor in the future, as well as the economy for San Diego. An exposition in 1915 and 1916, was tied to the completion of the Panama Canal, was responsible for building much of the 1,400-acre Balboa Park in the community and brought numerous tourists, many of whom never left. The fledgling film industry started taking off. The first home of the renowned Scripps Institution of Oceanography was located in La Jolla.

From the 1920's, through the 1930's, tourism continued to boom with la Jolla and Coronado attracting the film colony south, and Tijuana, across the border in Mexico, which attracted crowds to its legal gambling houses. By the early 1920's, the world-famous San Diego Zoo became a permanent part of Balboa Park, with some help from a local benefactress named Ellen Browning Scripps, who was the sister of publisher E. W. Scripps.

The Spirit of St. Louis that was built by Charles Lindbergh in 1927, in San Diego and San Diego staked its claim to a share of the rapidly developing aircraft industry. Other pioneering aviators such as Reuben Fleet, B. F. Mahoney, and Claude Ryan were drawn to San Diego. Mr. Fleet relocated his Consolidated Aircraft Corporation to San Diego from Buffalo, with a contract in hand to build flying boats for the Navy. This laid the foundation for the future General Dynamics Corporation and Convair, which secured the future of San Diego as a major contributor to the United States defense industry.

The military presence in San Diego was booming with WW II on the horizon, and the development of the Army's Camp Callen close to Camp Elliot and La Jolla on Kearny Mesa. The San Diego region became the home of Camp Pendleton, the marine Corps Recruit Depot, the Miramar Naval Air Station, the Naval Training Center, and the 11th Naval District Headquarters.

The end of the war left behind numerous veterans who had been stationed in San Diego and decided to make it their home. Many of them found employment in the growing aerospace and defense and aerospace industry, which fueled the economy in San Diego for the next 20 years.

San Diego hit another bust period during the 1960's, when the aerospace industry declined. However, even as aerospace was declining, the seeds were being sewn that would ultimately grow into the future economy of San Diego. Two of those seeds began to grow in La Jolla, with the opening of the 1,000-acre University of California at San Diego campus as well as the opening of the Salk Institute by Dr. Jonas Salk.

Much the same as the community survived other busts throughout its long history, San Diego survived the bust of the 1960's. Once again, it was the combination of a military presence, the ever growing tourism industry as well as real estate speculation, that continued strong, and fueled continued redevelopment and growth from the 1970's throughout the 1980's.

In 1996, the area came out of one of its deepest recessions and aims toward a new century, most experts are in agreement on the promising future of San Diego. Although the land will always be of prime value, and the speculators will always be with us, and although tourism will continue to thrive, the destiny of San Diego seems inextricably linked to its burgeoning growth in the communication, biotech, and high-tech fields. In addition, those clean, cutting-edge industries of the 2000', should help maintain what San Diego has preserved of the paradise discovered by Horton, Serra, Portola, Vizcaino, Cabrillo, the Kumeyaay, and the San Dieguito.