Sacramento Call Center Solutions

At Inflow, we understand that quality customer care is often dependent upon the quality of your Sacramento Call Center solution. As the leading call center reseller in the nation, we can custom-tailor a Call Center solution to your specific needs.

In addition, our Sacramento Call Center providers will supply you with real-time support 365/24/7, so you never have to worry when problems arise.

  • Your call center will be more productive with a customized Call Center Solution from Inflow Communications
  • Call center solutions implemented and supported by the most focused and experienced Call Center Consultants in the nation
  • Contact Center products that can be integrated with any type of phone system, allowing you to preserve your investment
  • Genesys Cloud Call Center application will maximize your efficiency while offering customers the highest quality customer support experience
  • As the leading Call Center providers in the industry, our team of certified consultants can improve your unified communications in innovative ways
  • Our Call Center resellers are ready to help you modernize your call center with award-winning products and customer support
  • Contact us today and find out how we can develop a lasting Call Center solution specifically designed for your unique needs

Inflow Communications - The Leading Sacramento Call Center Providers

By focusing exclusively on Inflow's unified communications products, we have the focus and experience to ensure you get the most from your purchase. Not only are we the largest Sacramento Call Center reseller, but we have received many prestigious awards for customer service.

Every contact is important in business, and the satisfaction of your customers creates repeat business while enhancing the reputation of your brand. Genesys Call Center gives you the power to fully control your communications in ways that enhance customer care while acknowledging your budget.

Some features of our Genesys Call Center Solutions are:

  • Customized inbound and outbound call centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

The Sacramento Call Center resellers at Inflow Communications can show you how powerful unified communications products help you develop a distinctive edge. Fully customizable, these Sacramento Call Center solutions will ensure that you get the most from your investment.

Our team of Advanced Certified Engineers, the most employed by any Sacramento Call Center provider, are ready to design and integrate your new phone system, and then back it up with our award-winning customer care.

Contact Us Today For More Information about our Call Center Solutions

Find out why some of the most well-known names in business are putting their trust in our Sacramento Call Center Resellers by speaking direct with one of our certified engineers.

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Sacramento Tidbits

The Maidu, Shonommey, and Valley Miwok Indians have lived in this region for probably thousands of years. These Indians didn't leave much as evidence of their existence unlike the pioneers who would eventually make Sacramento their home. Traditionally, their diet was dominated by roots, seeds, bulbs, and fruits gathered throughout the year as well as acorns taken from the plentiful oak trees in the area.

Sometime between 1806 and 1808, a Spanish explorer named Gabriel Moraga named the Sacramento Valley and the Sacramento River after the Spanish term for sacrament.

In 1839, the white settler named John Sutter arrived from Liestal, Switzerland in the Sacramento region with some other pioneers and, in 1840, established the trading settlement and stockade known as Sutter's Fort. Sutter's Fort was built using labor from local Native Indian tribes. In 1847, Mr. Sutter received some 2,000 fruit trees, which started the agriculture industry in the Sacramento Valley. When a man named James Marshall discovered gold at Sutter's Mill in Coloma in 1848, a large number of prospectors arrived in the region, which increased the population. Mr. Sutter's son, named John Sutter, Jr. then starting planning the settlement of Sacramento naming the settlement after the Sacramento River.

In 1849, the residents of Sacramento adopted a city charter, which, in 1850, was recognized by the state legislature. Sacramento is the oldest incorporated community in California, and February 27, 1850 brought the incorporation of Sacramento. The Sacramento Valley was devastated by epidemics of cholera, fires, and flood in the early 1850's. In spite of this, the recently incorporated community quickly had a population of more than 10,000 people, probably because of its position just downstream in the Sierra Nevada, where the Mother Lode was located.

The county and the community of Sacramento are served by a customer-owned electric utility, known as the Sacramento Municipal Utility District. In 1923, the voters in Sacramento approved the establishment of SMUD. These days, SMUD is the United States' sixth-largest public electric utility, and has a reputation for innovative services and programs all around the world, including the development of clean fuel resources, that includes solar power.

The same rivers that earlier brought destruction and death to the area, have started providing increasing levels of commerce and transportation. Both the American and particularly the Sacramento Rivers would be primary elements in the economic success of the community. In an effort to control the flooding the residents of Sacramento raised the level of the city. Currently both of the rivers are used for recreation extensively.

In 1854, The California State Legislature appointed Sacramento as the permanent home of the state capital. Starting in 1860, the California State Capitol was finished in 1874. With its new strategic location and status, Sacramento prospered rapidly and became the western end of the Pony Express, and sometime later had the First Transcontinental Railroad.

Despite the decline of agricultural food processing and the closures of major military bases, Sacramento continued to experience ever increasing population growth from the 1990's, through the early 2000's. The main sources of this population growth are the people who are relocating from the San Francisco Bay Area because they are looking for lower housing costs, as well as more affordable life style.

The location of the waterfront during the early days of Sacramento was excellent for commercial success. However, it was also susceptible to severe flooding. The community also suffered from repeated fires that rapidly engulfed the quickly built buildings that were comprised primarily of canvas and wood. The new community experienced its first crushing flood in 1850 and was again devestated by high water in 1852. If the community were to be saved, it was apparent that drastic measures would have to be taken.

A very large scale project was proposed to raise the community above the flood level in 1853. The expensive and ambitious proposal wasn't fully accepted until 1862, when another devastating flood swept through the community. There were numerous cubic yards of dirt were brought in on horse drawn wagons within a few years, and the rather daring scheme to raise the street level started. The original street level can be seen throughout Old Sacramento under the basements and boardwalks.

Gradually, the center of the commercial district was relocated east and the original part of the community on Mr. Sutter's Embarcadero came to be known as the worst skid row. Politicians, ministers, reformers, and others spoke out against conditions in this part of the community. However, there wasn't much done to change the basic conditions.

A plan was established to redevelop the region and through it, the first historic district in the West was created during the middle 1960's. These days, Old Sacramento has more historically valuable buildings condensed into its 28 acres than most other regions in the West, having some 53 historic buildings. Registered as a National and California Historic Landmark, these properties in the district are mainly owned by private owners, with individual businesses leasing offices and shops. The region is thriving and is once again a flourishing commercial trading center.