Portland Call Center Solutions

At Inflow, we understand that quality customer care is often dependent upon the quality of your Portland Call Center solution. As the leading call center reseller in the nation, we can custom-tailor a Call Center solution to your specific needs.

In addition, our Portland Call Center providers will supply you with real-time support 365/24/7, so you never have to worry when problems arise.

  • Your call center will be more productive with a customized Call Center Solution from Inflow Communications
  • Call center solutions implemented and supported by the most focused and experienced Call Center Consultants in the nation
  • Contact Center products that can be integrated with any type of phone system, allowing you to preserve your investment
  • Genesys Cloud Call Center application will maximize your efficiency while offering customers the highest quality customer support experience
  • As the leading Call Center providers in the industry, our team of certified consultants can improve your unified communications in innovative ways
  • Our Call Center resellers are ready to help you modernize your call center with award-winning products and customer support
  • Contact us today and find out how we can develop a lasting Call Center solution specifically designed for your unique needs

Inflow Communications - The Leading Portland Call Center Providers

By focusing exclusively on Inflow's unified communications products, we have the focus and experience to ensure you get the most from your purchase. Not only are we the largest Portland Call Center reseller, but we have received many prestigious awards for customer service.

Every contact is important in business, and the satisfaction of your customers creates repeat business while enhancing the reputation of your brand. Genesys Call Center gives you the power to fully control your communications in ways that enhance customer care while acknowledging your budget.

Some features of our Genesys Call Center Solutions are:

  • Customized inbound and outbound call centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

The Portland Call Center resellers at Inflow Communications can show you how powerful unified communications products help you develop a distinctive edge. Fully customizable, these Portland Call Center solutions will ensure that you get the most from your investment.

Our team of Advanced Certified Engineers, the most employed by any Portland Call Center provider, are ready to design and integrate your new phone system, and then back it up with our award-winning customer care.

Contact Us Today For More Information about our Call Center Solutions

Find out why some of the most well-known names in business are putting their trust in our Portland Call Center Resellers by speaking direct with one of our certified engineers.

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Portland Tidbits

Originally, the Clackamas and Multnomah Indian tribes inhabited the region that surrounded what is currently known as Portland. By the 1930's, these Indian tribes had established many different Indian villages. The majority of these people died from diseases, such as epidemics of smallpox. The first pioneers of European descent to arrive in the Portland region were two men named Meriwether Lewis and William Clark during their expedition in 1806. William Clark named the Willamette River after the Multnomah village that he had located on Sauvie Island.

Portland got its name in 1845, when two men named Francis Pettygrove and Asa Lovejoy and Francis Pettygrove tossed a coin. Asa Lovejoy wanted to name the new settlement Boston after his hometown in Massachusetts and Francis Pettygrove wanted to name the new settlement Portland after his hometown in Maine.

Originally, the future site of Portland was known as The Clearing because it was nothing more than a clearing in the woods, where traders and American Indians stopped to rest on trips between Vancouver and Oregon City. Up until the time when Mr. Pettygrove and Mr. Lovejoy purchased the land, it underwent a series of ownerships. In 1845, the two men plotted a settlement, which as often referred to Stumptown as the result of all of the felled trees in the area. In 1849, the two men, Mr. Pettygrove from Portland, Main and Mr. Lovejoy from Boston, Massachusetts decided that the best way to settle the argument was to toss a coin. Mr. Pettygrove won and two out of three tosses and the settlement was named Portland.

Throughout the California gold rush, Portland grew steadily and had a post office, was publishing a newspaper, known as The Weekly Oregonian, and had a population of some 821 people. The year 1851 brought the incorporation of Portland, and in 1854, became the county seat of recently created Washington County, which is currently known as Multnomah County. Also in 1854, when its harbor was chosen as the West Coast terminal for the U.S. mail steamer named The Petunia, the community advanced towards becoming a major trading center. The salmon industry started growing before the Civil War, which enhanced the economic status in Portland. From 1872 through 1873, the community experienced catastrophe the area downtown was heavily damaged by fire. Subsequently, the civic leaders decided to rebuild only with brick, stone, and cast iron. In 1893, the building of the first transcontinental railroad in 1883, linked the East Coast with Portland, which brought renewed prosperity. By the 1900's, the population of Portland was 90,000 residents.

In 1887, the first bridge across the Willamette River in Portland was constructed and named the first Morrison Street Bridge. Up Until the 1890's, when direct railroad access between the points east and Seattle, by way of Stampede Pass, and deepwater harbor was constructed, Portland was the major port in the Pacific Northwest. Products could then be transported from the northwest coast to communities inland without having to navigate the dangerous bar at the mouth of the Columbia River. In 1891, East Portland and Albina merged with Portland.

During the early decades of the 1900's, Portland continued to expand steadily. Some of the more important factors in this expansion were the 1905 Lewis and Clark Centennial Exposition, the construction of the Bonneville Dam during the 1930's, and the Alaska gold rush. Portland became a manufacturing and shipbuilding center during WW II.

From the 1960's through the 1970's, the city leaders in Portland managed to avoid some of the problems that other large metropolitan regions experienced, through controlled growth, environmental planning, and economic diversification. The early city planners had already set a precedent by integrating parks and green spaces into the layout of the city. Sometime later, the city planners would institute an ordinance that would protect scenic views.

There was an influx of people in their 20's and 30's during the dot-com boom of the middle to late 1990's. These people were attracted by the promise of a city that offered less expensive rent, urban growth boundaries, abundant nature, and the opportunity to work in the Internet and graphic industries, as well as for companies such as Wieden and Kennedy, Adidas, Nike, and Doc Martens. The community was left with a very large creative population of people, after this economic bubble burst. In addition, even more artists poured into Portland after the bubble burst in San Francisco and Seattle. These people were attracted by the relatively low cost of living, for a city on the West Coast. There were more than 10,000 artists in Portland by 2000.

During the middle 1990's, there was a dramatic increase in the public discourse about the arts, location specific shows, independent galleries, and number of artists, although the visual arts had always been important in the Pacific Northwest. Many different arts publications were established. The Portland millennial art renaissance has been commented on, written about, described, written about, and commented on in publications such as Modern Painter, Art in America, Art Papers, and Art News. These art topics have even been discussed on CNN. The former curator of the Whitney Museum, named Lawrence Rinder, was a notable champion of the transformation of Portland. In 2004, a senior art critic for the Village Voice, named Jerry Saltz, described the activity of the Portland art scene during a lecture at PNCA (Pacific Northwest College of Art) intimidating. A man named Peter Plagens of the Wall Street Journal noted the vibrancy of alternative art spaces in Portland.

The local government is continuing to work on the Region 2040 growth plan and to manage all aspects of growth in the metropolitan region to the year 2040. Mayor Tom Potter took office in 2005 with the objective of continuing to move Portland forward.