Dallas Call Center Solutions

At Inflow, we understand that quality customer care is often dependent upon the quality of your Dallas Call Center solution. As the leading call center reseller in the nation, we can custom-tailor a Call Center solution to your specific needs.

In addition, our Dallas Call Center providers will supply you with real-time support 365/24/7, so you never have to worry when problems arise.

  • Your call center will be more productive with a customized Call Center Solution from Inflow Communications
  • Call center solutions implemented and supported by the most focused and experienced Call Center Consultants in the nation
  • Contact Center products that can be integrated with any type of phone system, allowing you to preserve your investment
  • Genesys Cloud Call Center application will maximize your efficiency while offering customers the highest quality customer support experience
  • As the leading Call Center providers in the industry, our team of certified consultants can improve your unified communications in innovative ways
  • Our Call Center resellers are ready to help you modernize your call center with award-winning products and customer support
  • Contact us today and find out how we can develop a lasting Call Center solution specifically designed for your unique needs

Inflow Communications - The Leading Dallas Call Center Providers

By focusing exclusively on Inflow's unified communications products, we have the focus and experience to ensure you get the most from your purchase. Not only are we the largest Dallas Call Center reseller, but we have received many prestigious awards for customer service.

Every contact is important in business, and the satisfaction of your customers creates repeat business while enhancing the reputation of your brand. Genesys Call Center gives you the power to fully control your communications in ways that enhance customer care while acknowledging your budget.

Some features of our Genesys Call Center Solutions are:

  • Customized inbound and outbound call centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

The Dallas Call Center resellers at Inflow Communications can show you how powerful unified communications products help you develop a distinctive edge. Fully customizable, these Dallas Call Center solutions will ensure that you get the most from your investment.

Our team of Advanced Certified Engineers, the most employed by any Dallas Call Center provider, are ready to design and integrate your new phone system, and then back it up with our award-winning customer care.

Contact Us Today For More Information about our Call Center Solutions

Find out why some of the most well-known names in business are putting their trust in our Dallas Call Center Resellers by speaking direct with one of our certified engineers.

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Dallas Tidbits

Dallas is located in Northern Central Texas in the middle of the County of Dallas, and on the Trinity River. It is intersected by Interstate highways 45, 35, 30, and 20. In 1841, the community was established by a man named John Bryan, who lived on the eastern bank of the Trinity close to a natural ford. Mr. Bryan had selected the best location for a trading post to serve the population who were relocation into the area. The ford, which was located at the intersection of two major Indian traces, provided the only good crossing point for miles. However, soon, two highways proposed by the Republic of Texas soon converged close by. However, this was unknown to Mr. Bryan who had settled on land that was granted by the republic to the Texan Land and Emigration Company of St. Louis, which was headed by a man named William S. Peters.

Eventually, Mr. Bryan legalized his claim, and the extensive promotional efforts of the Peters colony drew numerous pioneers to the area. A man named J. P. Dumas surveyed and laid out a location for a settlement that comprised a half mile square of streets and blocks in 1844. It is unknown where the origin of the name Dallas came from. The Candidates include Joseph Dallas, who settled close to the new settlement in 1843, Commodore Alexander J. Dallas of the United States navy, and George Mifflin Dallas, who was vice president of the United States, from 1845 until 1849. Dallas was appointed the temporary county seat when Dallas County was formed in 1846. This was a competition between Dallas, Cedar Springs, and Oak Cliff. The voters chose Dallas as the permanent county seat in 1850. In 1856, the Texas legislature granted Dallas a town charter. The first mayor of the new community was a Dr. named Samuel Pryor, who headed a community government that consisted of a constable, a treasurer/recorder, and six aldermen.

Dallas rapidly became a servicing center for the rural region that surrounded it. By the 1850's it had saddle shops, brickyards, a shoe and boot shop, a insurance company, a drugstore, a grocery store, and dry goods stores in addition to a weekly newspaper, which was the Dallas Herald, which was first published in 1849. The first factory, which was a manufacturing plant for the manufacture of wagons and carriage was established by a French immigrant named Maxime Fuillot in 1852. Also in 1852, Mr Bryan sold his remaining interest in the potential settlement for $7,000 to a couple named Alexander and Sarah Horton Cockrell. By this time, there was a flour mill, a steam sawmill, and a three-story brick hotel. During the late 1850's, with the breakup of the close by La Réunion colony, skilled European artists and craftsmen relocated to Dallas, which included musicians, brewers, milliners, tailors, cabinet makers, and brick makers. The population of Dallas was 678 people by 1860, which included Germans, Swedes, Belgians, and 97 African Americans.

A fire that originated in the W. W. Peak Brothers Drugstore quickly spread to the other buildings on the square and destroyed the majority of the businesses in 1860. Suspicion fell on the Northern Abolitionists and slaves. The result was that two preachers from Iowa were whipped and run out of town and three slaves were hanged. The residents of Dallas voted 741 to 237 to secede from the Union in 1861. Dallas was chosen as one of eleven commissary and quartermaster posts in Texas for the Trans-Mississippi Army of the Confederacy. Following the war, freed slaves arrived in Dallas by the droves looking for jobs and settled in freedmen's communities, located on the periphery of Dallas. The population of Dallas was approximately 3,000 people by 1870.

Better transportation in and out of the area has always been the key to economic expansion. Early attempts to navigate the Trinity River had proven to be impractical. Dallas businessmen then attempted to secure railroad service and, in 1872, succeeded in attracting the Houston and Texas Central Railroad System, and in 1873 the Texas and Pacific. This made Dallas one of the first railroad crossroads in Texas. Dallas found itself in a strategic geographical location for the transport of abundant local products to eastern and northern and eastern manufacturing plants, much the same as Atlanta. The primary cash crop was cotton, and Elm Street in Dallas was its marketplace. Dallas became the world center for the bulla lo hide and leather trade. Merchants who opened general stores next to the route of the railroad, as construction of the rails crept north and settled in Dallas, where they established their flagship stores. The population of Dallas had more than tripled to 10,385 people by 1880.

Between 1875 and 1900, insurance and banking emerged as major industries under the leadership of such men as J. T. Trezavant, William L. Cabell, and William Henry Gaston. Dallas businessmen, who had a close involvement in civic affairs, established a merchants exchange to promote the favorable business climate in Dallas as well as a board of trade, and the State Fair of Texas. In 1881, telephone service was available in Dallas, electricity became available in 1882, and in 1890, several daily newspaper were first published. Also, in 1890, Dallas annexed neighboring community of East Dallas and was ranked ed as the most populous city in Texas, having a population of 38,067 people.

In 1891, Several businesses and five Dallas banks failed in the wake of a national financial panic. The price of cotton prices was reduced to less than five cents a pound. In the 1890's only 62 new manufacturing firms were established in Dallas. Also affecte4d by the panic was unionized labor, which had just started to organize. In 1899, the American Federation of Labor granted a charter to the Trades Assembly of Dallas. Some of their early causes were legislation banning the firing of members of the union and an eight hour workday.