Albuquerque Call Center Solutions

At Inflow, we understand that quality customer care is often dependent upon the quality of your Albuquerque Call Center solution. As the leading call center reseller in the nation, we can custom-tailor a Call Center solution to your specific needs.

In addition, our Albuquerque Call Center providers will supply you with real-time support 365/24/7, so you never have to worry when problems arise.

  • Your call center will be more productive with a customized Call Center Solution from Inflow Communications
  • Call center solutions implemented and supported by the most focused and experienced Call Center Consultants in the nation
  • Contact Center products that can be integrated with any type of phone system, allowing you to preserve your investment
  • Genesys Cloud Call Center application will maximize your efficiency while offering customers the highest quality customer support experience
  • As the leading Call Center providers in the industry, our team of certified consultants can improve your unified communications in innovative ways
  • Our Call Center resellers are ready to help you modernize your call center with award-winning products and customer support
  • Contact us today and find out how we can develop a lasting Call Center solution specifically designed for your unique needs

Inflow Communications - The Leading Albuquerque Call Center Providers

By focusing exclusively on Inflow's unified communications products, we have the focus and experience to ensure you get the most from your purchase. Not only are we the largest Albuquerque Call Center reseller, but we have received many prestigious awards for customer service.

Every contact is important in business, and the satisfaction of your customers creates repeat business while enhancing the reputation of your brand. Genesys Call Center gives you the power to fully control your communications in ways that enhance customer care while acknowledging your budget.

Some features of our Genesys Call Center Solutions are:

  • Customized inbound and outbound call centers
  • Interactive Voice Response (IVR)
  • CRM Integration
  • Disaster Recovery Solutions
  • Customized Call Routing via Skills, Priority, and Data-Driven Results
  • Workforce Optimization
  • Call Recording
  • PCI Compliant
  • 99.99% Uptime
  • “Single Pane of Glass” Reporting and Business Intelligence (BI)

The Albuquerque Call Center resellers at Inflow Communications can show you how powerful unified communications products help you develop a distinctive edge. Fully customizable, these Albuquerque Call Center solutions will ensure that you get the most from your investment.

Our team of Advanced Certified Engineers, the most employed by any Albuquerque Call Center provider, are ready to design and integrate your new phone system, and then back it up with our award-winning customer care.

Contact Us Today For More Information about our Call Center Solutions

Find out why some of the most well-known names in business are putting their trust in our Albuquerque Call Center Resellers by speaking direct with one of our certified engineers.

our customer logos

Albuquerque Tidbits

The area that surrounds what is currently known as Albuquerque was home to many different groups of Native Indian tribes, that includes the Sandia Man, who hunted mastodon while living there during the ice age some 25,000 years ago. Sometime later, Albuquerque was inhabited by the ancient Anasazi Indians. Their huge buildings were like apartments and built some 3,000 years ago from adobo and stone remain standing. The community is still a center of Native Indian culture. The majority of the 19 pueblos in New Mexico That include the 1,000-year-old, Acoma Pueblo that is still inhabited are within a one hour's drive. The Indian Reservation of the Sandia Pueblo Indians is located to the north. The modern architecture of Albuquerque, especially the buildings on the University of New Mexico campus, combines Hispanic and Native Indian motifs with modern design elements.

In 1706, Spanish pioneers established Albuquerque as a villa. They were drawn to the banks of the Rio Grande River by the green pastures they required to graze their sheep. The community is named after a Spanish Duke, the tenth Duke of Alburquerque, of which the first r was dropped over time. The first building constructed in Albuquerque was a church named for the patron saint of the community, named San Felipe de Neri. Un that portion of the community known as Old Town, the original adobe walls remain standing.

During the 1800s Albuquerque was regularly threatened by hostile Indian attacks, especially from the Apache and Navajo Indians, while the topography of the land, the Rio Grande River in the west and the mountains in the east, provided the settlement natural protection. Meanwhile, the community served as a link in trade with Mexico and assumed a role as purveyor of goods to the West. The warehouses and stores in Albuquerque were ideally positioned to supply forts, which were established in the Southwest in order to protect pioneers who were traveling westward and was located on the Old Chihuahua trail, which was an extension of the Santa Fe Trail. In 1846, Albuquerque became an Army post for the United States and for during the Civil War was occupied by the Confederacy for two months.

The railroad arrived in Albuquerque in 1880. As an ever increasing number of manufactured goods were shipped in from the east, and livestock and raw materials were being transported from the west, the strength of the community as a trade and transportation center increased. A thriving new community became established around the railroad, and then grew to take in historic Old Town. The year 1891 brought the incorporation if Albuquerque as a city and Albuquerque became the county seat of Bernalillo County in 1883. Unlike other communities in the southwest, Albuquerque was already an established oasis of civilization and never suffered from the wildness of the Old West.

Albuquerque remained a quiet, small community until WW II. Then, at the close by Los Alamos, the development of the atomic bomb brought the community into the nuclear age. It then became an significant portion of the Rio Grande Research Corridor, and as a result, Albuquerque has experienced explosive growth in population. It is a center of large high-tech industries that have evolved around the development and research of space exploration and atomic energy, which attracted numerous smaller research companies. The Tricentennial celebration in 2006 offered the community exhibits and events that honored the culture, history, and art in Albuquerque. Albuquerque remains historically aware, economically and culturally diverse, and looks forward to a very bright future.

The downtown neighborhood in Albuquerque is a necessary part of the business district in the community and is centrally located. The downtown area offers a flourishing club and nightlife scene, in addition to being a center for the arts. Currently one of the most burgeoning and vibrant regions in Albuquerque, it features the Albuquerque Convention Center, the historic KiMo Theater, and the Alvarado Transportation Center, with its roots to Route 66. With a committed group of local leaders and a redevelopment plan. The downtown area of Albuquerque is at the start of what promises to be an ascendant and long, curve.

The downtown neighborhood of Albuquerque is bounded approximately by Mountain Road in the north, Central Avenue in the south, 6th Street in the east, and 19th Street in the west. The downtown area also includes the region known locally as East Downtown, which is a part of the Huning Castle Neighborhood.

Martineztown is one of the oldest neighborhoods in Albuquerque. This region is rich in history, and has many of the descendants of original pioneers still living here. What was once an agricultural region has become a combination of government, business, and residential buildings. The narrow streets are similar to the alleyways and lanes of parts of the South Valley and of Old Town.

The Santa Barbara and Martineztown neighborhoods are s bordered by Martin Luther King Boulevard in the south, Menaul Boulevard in the North, Interstate 20 in the east, and the train tracks in the west. These boundaries are inclusive of the old Martineztown, and encompass the Martineztown/Santa Barbara neighborhood, in addition to the region south of Lomas.