More Cloud. More Control. Introducing Inflow UCaaS.
Our exclusive Inflow UCaaS Private Cloud is one of the most unique models that allow companies to consume various cloud-based Unified Communication applications on an “as needed” basis.
Inflow ShoreTel UCaaS Architecture
- Software / hardware can be located in Inflow’s data center or your network
- Technology is owned by Inflow and rented to customer on a monthly basis
- Management of the system is fully “outsourced” to Inflow under Inflow’s Platinum support plans.
- Current dial tone provider can be used
- Can be “mixed and matched” with traditional on site / Capex deployment options (i.e. Headquarter system and Contact Center on site with remote retail offices in the “private cloud”).
Benefits of this product include advanced mobility for smart phones, soft phones, contact centers, fax server and application integration with CRM and help desk systems. Each of these features can be turned on or off by administrators or as an organization, you are only billed when features are in use.
This is a great option for customers who want to be in control while having advanced needs like application integration and contact center combined with Inflow’s award winning customer support.