They’re Focused
They don’t sell multiple lines of phone systems. (They also don’t sell home networking products, televisions and refrigerators.) Like Inflow, they’re 100% committed and focused on their craft – Unified Communications.
Because ShoreTel’s platform is built on a single software code base, you can design your communications system any way you choose: as a managed service from the cloud, as a hardware system you manage yourself or as a hybrid deployment where some locations and applications are managed in the cloud and others are managed onsite. You choose.
This flexibility also means that you get to choose how you want to expense your communications system: as a monthly subscription or as capital expense that you control and amortize over time.