ShoreTel Connect Upgrade Plans

Depending on your current configuration, upgrading to ShoreTel Connect can vary in depth. To ensure a seamless transition, choose a plan below that best fits your needs.

Choose a Plan

Light

  • Upgrade Readiness Assessment
  • Up to 2 hours of server migration work
  • Remote upgrade to Connect
  • Next-day remote cut coverage
  • Access to monthly training webinars
  • Access to user & admin training videos

Free

with Inflow Support

Standard

  • Upgrade Readiness Assessment
  • Up to 2 hours of server migration work
  • Onsite upgrade to Connect
  • Up to 2 hours of database & configuration changes
  • Live web-based training sessions (1 session per 25 users)
  • Up to 2 onsite train-the-trainer sessions
  • Remote Admin Training
  • Onsite cut coverage
  • Configuration of Edge Gateway
  • Access to monthly user training webinars
  • Access to user & admin training videos

Premium

(Recommended)

  • Upgrade Readiness Assessment
  • Turn-key server migration
  • Onsite upgrade to Connect
  • Up to 4 hours of database & configuration changes
  • Onsite Inflow staff for training & cut coverage
  • Onsite Admin training
  • System configuration review & audit
  • Support for required integration changes
  • Onsite cut coverage
  • Configuration for Edge Gateway
  • Access to live monthly user training webinars
  • Access to user & admin training videos

Not sure which plan is right for you?

Contact us for information about your options.

What are the New Features in ShoreTel Connect?

Learn More About ShoreTel Connect

ShoreTel Connect Upgrade
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