Mitel/ShoreTel Connect Upgrade Plans

Depending on your current configuration, upgrading to Mitel/ShoreTel Connect can vary in depth. To ensure a seamless transition, choose a plan below that best fits your needs.

Choose a Plan

Standard

(Most popular)

  • Inflow Project Management
  • Up to 2-hours of server migration work (completed seperately after upgrade)
  • Onsite or Remote Upgrade from 14.2 to Connect
  • Database / configuration changes as required
  • Onsite or Live web-based user training sessions (2 sessions – each session is 60-90 minutes)
  • Onsite or Live web-based Workgroup and ECC training sessions if applicable
  • Remote Admin Training on customer’s system
  • Onsite or Remote Cut Coverage for 1 day
  • Configuration for Edge Gateway (optional)
  • Configuration or Upgrade for Mobility Router (optional)
  • Access to live monthly user training webinars
  • Access to pre-recorded user & admin training videos

Premium

(Recommended)

  • Inflow Project Management
  • Up to 2-hours of server migration work (completed seperately after upgrade)
  • Onsite or Remote Upgrade from 14.2 to Connect
  • Database / configuration changes as required
  • Onsite or Remote user training sessions at 1 location, remaining users trained via live web-based sessions
  • Onsite or Remote Workgroup and ECC training sessions at 1 location, remaining users trained via live web-based sessions
  • Onsite or Remote Admin Training on Customer’s System
  • System Best Practices Configuration Review, Cleanup and License audit
  • Support for ShoreTel advanced applications
  • Onsite or Remote Cut coverage for 2 days
  • Configuration for Edge Gateway (optional)
  • Configuration or Upgrade for Mobility Router (optional)
  • Access to live monthly user training webinars
  • Access to pre-recorded user and admin training videos

Not sure which plan is right for you?

Contact us for information about your options.

What are the New Features in ShoreTel Connect?

Learn More About ShoreTel Connect

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