• closing the loop - contact center

"Get Connected" with Everything
You Need

for your Mitel MiVoice Connect upgrade

Upgrading to Mitel/ShoreTel MiVoice Connect

Mitel / ShoreTel Connect is a breakthrough innovation, allowing you to communicate according to your individual preferences — whether by phone, text, mobility, conference, or online meeting –thus making collaboration fast and easy. However, before you jump in with both feet you should know that moving to Connect is not just a simple system upgrade like any other. Due to its complexity, upgrading to Connect should be considered a platform migration rather than an upgrade.

The good news is we’re here to help you navigate the challenges of your upgrade preparation. Whatever your questions, we’ve got answers. We’re dedicated to providing you with the most recent news, updates, and fixes every step of the way so you can get your system well-prepared to get Connected.

Connect News


Connect Readiness


Connect Upgrade