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Operational Assessment
Our contact center experts uncover the obstacles standing in the way of the smooth, efficient, profitable contact center you’ve always envisioned. In this 2-day onsite engagement, we’ll assist you in designing strategies, processes and reporting that turn your operation from barely scraping by to a powerhouse of profitability.
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Brendan Polk2020-01-29 04:27:202020-01-29 04:27:20How to Create the Perfect Rollout of a New Cloud Phone System
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Brendan Polk2020-01-09 03:17:522020-01-09 04:40:49Want 15 percent less customer churn?
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Brendan Polk2020-01-07 02:56:382020-01-09 03:18:28Up your QA coverage from 2 percent to 100