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Brendan Polk2019-02-14 02:32:522019-02-14 03:26:212018 By the Numbers
Operational Assessment
Our contact center experts uncover the obstacles standing in the way of the smooth, efficient, profitable contact center you’ve always envisioned. In this 2-day onsite engagement, we’ll assist you in designing strategies, processes and reporting that turn your operation from barely scraping by to a powerhouse of profitability.
What’s Included?
Reviews
- Business Review
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Health Checks
- Over 25 Metrics Analyzed
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Brendan Polk2019-02-14 02:32:522019-02-14 03:26:212018 By the Numbers
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Brendan Polk2019-02-01 09:20:382019-02-05 00:25:59Top Metrics & Trends in 2018 Contact Center Consulting Engagements
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Brendan Polk2018-08-10 01:02:102018-10-19 08:20:38Learn about PureCloud integrations for your contact center
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Brendan Polk2018-06-19 20:58:102018-10-19 08:44:42GDPR: an opportunity, not a stumbling block, for contact centers
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